Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.
What you'll do
- You will steer and grow the retail operations team in the respective market.
- You will lead the the day-to-day business of retail operations in the respective market.
- You will steer and run all operational tasks related to our retailer accounts (e.g. onboarding, order management, forecasting) as well as setting up promotions and price changes with the team
- You will own, monitor and improve our retail operations & service performance for respective accounts
- You will constantly track the performance of our retailers and conduct regular operational account performance meetings together with internal and external partners for your market
- You will collaborate and initiate process improvements with our Global Teams
- You will work on optimizing our order intake processes
Who we're looking for
- You ideally have gained first experience in a B2B environment related to logistics, e-commerce or worked in a start-up environment before
- You are a highly structured person and manage taking care of several accounts, internal and external stakeholders
- You feel power in working with and growing your team
- You do not shy away from problems but rather act hands on and find solutions
- You are proactive and constantly challenging the status quo
- You have good MS Office skills
- Fluent in English (German, Portuguese and/or Spanish are a plus)
What we offer
- An extremely fast paced environment where decisions are made in a blink of an eye
- Full ownership to have impactful ideas and implement them
- Fast career development and strategic positioning
- Working with international teams with +60 different nationalities
- A pet-friendly office
- An attractive package of benefits
- Discounts up to 70% on all our products
- Well-being activities and others
Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!