Ready to lead, disrupt and reinvent the sleep industry?
We are Emma – The Sleep Company. Created in 2013, we are now the world's largest D2C sleep brand, available in over 30 countries and recommended by many consumer associations in EMEA, APAC, and the Americas. We're pushing the boundaries of technology to transform the world of sleep and we want your help to pull it off.
We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We focus on how we approach problems, we chase growth, and set ambitious goals. Want your ideas to have an impact and your career to grow? Then Emma is the right place for you.
What you will do
- Open and manage Emma’s first store in London, located in Westfield Shopping Centre.
- Coordinate with multiple external service providers required to sustainably run a store.
- Create a customer centric & business oriented atmosphere with an Emma DNA work for sleep experts (sales staff).
- Report on buying & customer trends and use this as input for future tests.
- Develop and run impactful tests to improve revenue, customer experience, or store traffic.
- Coordinate, motivate, and mentor your sleep experts to meet goals.
- Ensure high levels of customer satisfaction through excellent service.
- Be an inspirational example for team members by high performance and complete ownership.
- Collaborate and support your team to develop impactful tests to further improve store performance.
What are we looking for
- Relevant experience as a retail store manager (2-3 years).
- Driven and straight forward personality suited for a fast-growing young company.
- Ability to combine an entrepreneurial mindset with strong empathic skills to find solutions/improvements.
- Eagerness to take responsibility and execute in a hands-on manner.
- Ability to structure your thoughts to support the growth of your store: balancing customer and business interests.
- Interest to join one of Europe’s fastest growing companies, energized to shape your own growth path in it.
- -You have completed a graduation degree in (Retail) Management, Hospitality, Business Administration, or marketing is a plus
What we offer
- A young, exciting, and vibrant workspace where you are part of exploring something new.
- Decision-making authority from day one.
- Personal and professional growth from working both independently and as part of an international team.
- Work with and learn from experts and mentors in diverse fields.
- Create strong and meaningful connections with your team members at exciting company events.
- Be part of a team with a non-hierarchical and non-political mindset; one dream, one team!
Become an Emmie
Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up.
We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!