Our Openings

Explore our open positions and join a team that
settles for nothing short of excellence.

Team Lead Marketing Knowledge

  • Frankfurt/Lisbon
  • Fulltime
You are responsible for the personal and professional development of the team and also set impulses for recruiting further team members Improve our speed of learning through developing guidelines and best practices for running A/B-tests Design reliable test scenarios which allow us to test hypotheses and lead to meaningful results You analyze the test results, evaluate if they are statistically significant, and work closely with our data science team to further improve the measurement and analysis methodologies Draw meaningful conclusions and recommendations from tests You train other teams on these guidelines and help to improve their test setups through covering the full life-cycle from hypothesis to test-design, measurement, and ultimately the analysis You are going to establish a database of all tests, learnings and best practices and share learnings with all stakeholders Get hands-on with data: set impulses for further growth initiatives through a variety of analytics projects, spanning from adhoc to 6+ months focused on gaining insights into improvement opportunities within the marketing domain

Senior Teamlead 3rd Party Implementations & Roll Out’s

  • Frankfurt
  • Fulltime
Shape the industry through transforming our current 3rd party environment into a hyper-growth-ready, high performing, beyond-state-of-the-art Supply Chain Network Design, implement, test, refine & roll out process optimizations, standards, systems and potentially new business & monetization models with our Supply Chain Partners Execute change and eliminate waste in our supply chain network Synchronize and standardize processes along our end-to-end value chain – internally as well as externally Implement a high performing, trustworthy and professional project management and transformation set-up with our external partners Provide internal as well as external methodical knowledge for a lean approach as well as the analysis and continuous improvement of business processes and systems

Team Lead Treasury

  • Frankfurt
  • Fulltime
Implement standardization and best-practice across a central treasury team, including look-and-feel of reports, road mapping, change management, hedging solutions Roll-out, own and maintain a treasury management system as well as KPI library, organizing and structuring these tools so teams in the organization can easily access and view information Support the road-map, day-to-day and planning process of a 8+ treasury & cash management (international) team dedicated to building top-notch performance management reporting and tooling Own, manage and apply continuous improvement principles to the performance management process across the company as well as the Tooling & Reporting Landscape Orchestrate and engage in KPI alignment discussions with senior management, steering and guiding teams on what they should be measuring Get hands-on with data: running a variety of specialty analytics projects spanning from ad hoc to 6+ months focused on gaining insights into improvement opportunities within the entire organization Build, develop and advance our treasury team as leader, expert, coach

Project Manager Continuous Improvement

  • Frankfurt
  • Fulltime
You are part of the Operational Excellence team, where cross functional expertise is employed for company-wide transformations, as well as continuous improvement of processes and methods You perform root cause analyses for the existing business processes to identify waste, bottlenecks and further improvement potential You support the development and establishment of company-wide standards and best practices You are responsible for leading projects for process improvement with interdisciplinary teams You will develop process automation solutions for Country and Global Teams You bring your hard and soft skills to the next level, by collaborating with colleagues from more than 51 nationalities to the establishment of lean management in every aspect of the business

(Senior) Learning & Development Manager

  • Frankfurt
  • Fulltime
You are building up new inspiring learning formats and are moderating internal training sessions. You are collecting learning needs across the company and proactively pushing learning opportunities which make an impact. You are developing concepts for virtual trainings and are creating e-learning content for our Emmies across the globe. You are organizing and moderating international onboarding events and are actively contributing with improvement ideas. You are rolling out our learning management system together with the team as well as our knowledge management tool containing great contents. You are doing research on learning trends and are coming up with innovative ideas.

(Junior) Key Account Manager

  • Frankfurt
  • Fulltime
You analyze and understand our growth structures (strategic and operational). Your job will be to contribute to the further doubling of sales for the next year through significant growth initiatives. You initiate and lead our next big growth projects. As a true entrepreneur, you bring a versatile skill set with you, as your tasks will range from user experience optimization to discovering new sales channels. You think of exactly the things that we haven't thought of before in order to generate further growth.

Digital Marketing Manager - French Market

  • Frankfurt
  • Fulltime
You will be part of the France Team and be responsible for both the strategic and operational management of our digital marketing channels You will work closely with the experts of our Performance Marketing Team and implement the best strategy that optimizes the performance of each channel You will generate insights by developing a close and deep understanding of our marketing channels, customers, key markets and players, thus help us understand the customer journey and improve our marketing efficiency You will create ad-hoc analyses and reports where you identify growth potentials, optimizations and risks Based on your findings, you will define actions and implement them You will work on further development and implementation of marketing automation measures You will develop and create new strategies, processes and campaigns that help the markets grow You will perform A/B tests across all marketing channels You will seize new marketing opportunities and bring the team to the next level

Tax Manager - International Tax

  • Frankfurt
  • Fulltime
Das sind Wir: Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern. Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten 500+ Teammitglieder aus über 40 Nationen. Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln. Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Project Manager Implementation & Roll Out

  • Frankfurt
  • Fulltime
Work hand-in-hand and discuss on eye-level with our external partners to identify, analyse, design and implement process- and system improvements Synchronize and standardize processes along our end-to-end value chain – internally and especially with our 3rd party supply chain partners Design, implement, test, refine & roll out new industry shaping processes, systems and standards Provide internal as well as external methodical knowledge for a lean approach as well as the analysis and continuous improvement of business processes and systems

Recruiting Process Manager

  • Frankfurt
  • Fulltime
As part of our global recruiting team, you will constantly question the status quo for our existing recruiting processes and find ways to bring our recruiting to the next level. You will not only develop, but also implement your ideas with a focus on digital solutions that streamline the process. You will be doing research on recruiting process trends and coming up with innovative ideas. You will work closely together with our recruiters and hiring managers regarding the recruiting processes.

Internship Procurement

  • Frankfurt
  • Intern
Own 1-2 strategic project which brings great cost savings, efficiency, or other improvement to the Procurement team Support in the operational management of a product category or supplier Work ross-functionally to deliver a good customer experience in your respective product group You identify system and process weaknesses and develop suggestions for optimization

Knowledge & Continuous Improvement Manager - Quality (Customer Excellence)

  • Frankfurt/Lisbon
  • Fulltime
You will be responsible for the Emma customer excellence global quality process and conduct end-to-end quality assurance audits on a global/market/partner level to implement means of continuous improvement. You will be a core member of the Learning & Quality Management team, working together with our markets on quality readiness to provide excellence in customer success and engagement. You will foster a strong relationship with teams across Emma, leading and influencing others effectively to achieve cross-functional alignment on customer excellence knowledge and quality goals. You will perform needs analyses using available data and evaluate results to continuously improve customer excellence standards and ensure a high level of customer experience and satisfaction. You will represent the voice of the customer in several cross-functional and agile squads by conducting quality calibrations between markets, contact center partners and different cross-team stakeholders. You will manage partnership between Emma and our external quality management partners & service providers You will create and analyze quality reports to support Emma enhance performance of quality and customer satisfaction KPI.

Project Manager Customer Intelligence

  • Frankfurt
  • Fulltime
You will develop and perform analysis on the Voice of the Customer (VOC) program. Your goals will be to drive improvements across all markets on our strategic customer KPIs such as Net promoter score (NPS), Customer satisfaction (CSAT) and Customer effort score (CES) using both qualitative and quantitative methods. You will identify and synthesize customer KPI trends (NPS, CSAT, CES) to our leadership and country stakeholders to influence customer experience improvements across the company You will work as a project manager to derive insights from customer generated data – (focus on NPS, CSAT, post/sale conversations over chat, email, phone), interpret reporting dashboards, translate analysis into actionable recommendations and lead improvement projects. You will conduct benchmarks for our customer feedback KPIs and conduct knowledge sessions on industry best practices. Your overall goal will be to improve and maintain CSAT and NPS scores globally and develop best practice playbooks and change management initiatives. You will lead the implementation and deployment of agreed prioritized initiatives with the markets You will collaborate with data scientists on creative ways to predict customer experience and customer outcomes in relation to the customer journey. You will communicate milestones, setbacks, and articulate changes with their benefits to stakeholders – leading change management across multiple markets.

Project Manager Business Transformation & Change Management

  • Frankfurt
  • Fulltime
You are part of the Operational Excellence team, where cross functional expertise is employed for company-wide transformations, as well as continuous improvement of processes and methods You perform projects to bring our company on the next level – in some of the most impactful projects in the company, with focus especially in Operations, Finance, Tech and Business Development You make change happen: From Design of a strategy to execution to the sustainable delivery, training and completion – supported by strong and inspiring communication and stakeholder management You are responsible for leading projects for significant improvements of processes, structures and systems with interdisciplinary teams You bring your hard- and soft skills to the next level, by collaborating with colleagues from more than 51 nationalities

Head of Paid Social Marketing and Influencer Marketing

  • Frankfurt
  • Fulltime
As leader, expert and coach, you will build, develop and advance our Paid Social team in Frankfurt. Your strategic heart beats for the agile and intelligent implementation of social media campaigns. You are an ambitious partner of our global Head of Performance Marketing, developing the current members and build the rest of the team towards your long-term vision. You know the Facebook and Instagram environment by heart and you can use this knowledge to enrich your long term marketing vision. You cooperate closely with our local market teams as well as our creative team to develop, test, and implement your strategies. You combine your creativity with your strong numbers and statistical understanding You are enthusiastic about innovative marketing approaches as well as their implementation and further development. In collaboration with your team, you will set ambitious goals that are aligned with the company’s objectives. You mentor your team while growing each member professionally.

Process Manager VAT

  • Frankfurt
  • Fulltime
Das sind Wir: Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern. Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten 500+ Teammitglieder aus über 40 Nationen. Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln. Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Team Lead Category Management

  • Frankfurt
  • Fulltime
You will be part of our Product Success Team. You will be responsible for our entire product categories (e.g., mattresses, non-tech accessories, sleep tech products) and will work on developing them into the 'next big thing'. You will learn to work with all tools in the box: Whether it's pricing or positioning, UX, new channels, creative assets, new product development, etc. – it's your call. You will work closely with almost every team, e.g. the Country teams, Marketing, Operations, etc. You will grow immensely as a professional: You will take responsibility early-on, will learn what drives hypergrowth, and will rapidly build your entrepreneurial skill set.

Payroll Spezialist

  • Frankfurt
  • Fulltime
Das sind Wir: Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern. Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten 500+ Teammitglieder aus über 40 Nationen. Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln. Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

(Junior) Office Manager

  • Frankfurt
  • Fulltime
Das sind Wir: Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern. Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten 500+ Teammitglieder aus über 40 Nationen. Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln. Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

(Junior) Global Recruiter

  • Frankfurt
  • Fulltime
Is a super fast paced environment a must in your job? Do you want to have impact, be able to make things happen and work with brilliant people? Are you able to chase growth by finding A players for our teams across the globe? If you answered YES to all these questions, then you are the Global Recruiter we are looking for. Check our insights for your dream job below! .

Our DNA

At Emma, we do things a bit differently. Find out what makes us who we are.

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hiring process

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