We are Emma – The Sleep Company. Founded in 2015, we have grown into the world’s largest direct-to-consumer (D2C) sleep brand, with a presence in over 35 markets and more than 15 retail stores across Europe.
Our mission is simple: to develop sleep comfort products that empower our customers to awaken their best every day. Today, our products are trusted by millions and recommended by leading consumer associations worldwide.
It’s our people who bring this mission to life. At Emma, you’ll join a driven, international team that values ownership, collaboration, and continuous knowledge sharing. With colleagues from over 70 nationalities, we combine diverse perspectives with a shared ambition to learn, grow, and create lasting impact, together.
Ready to awaken your best with us?
We are looking for a Junior Key Account Manager, fluent in French, to support the growth and performance of our France retail partners. In this role, you will contribute to managing key retail accounts, assisting in commercial activities, relationship management, and cross-functional coordination to help drive sustainable growth.
You will be part of the EU Wholesale team, reporting to our Senior Team Lead Wholesale France, and working closely with Marketing, Operations, and Product teams. Together, you will support the execution of account plans, help optimize campaigns, and contribute to delivering strong commercial results.
What You'll Do:
- Support the management and growth of French retail key accounts, assisting as a main point of contact for selected partners.
- Build and maintain strong relationships with retail partners through regular communication and follow-ups.
- Assist in the development and execution of account plans to drive revenue and performance.
- Monitor key account performance, track KPIs, and contribute to achieving growth targets.
- Support commercial discussions, including campaign planning and coordination of promotional activities.
- Work closely with cross-functional teams (Marketing, Operations, Product) to ensure smooth execution of initiatives.
- Help prepare business reviews, analyze performance data, and proactively flag issues or improvement opportunities.
Who We're Looking For:
- You have a Bachelor's or Master’s degree in Business Administration, Marketing, or a related field.
- You have at least done an internship in Account Management, Sales, Customer Success, or similar roles.
- Experience or exposure to FMCG, Wholesale, or Retail is a plus, but not required.
- You have a strong interest in commercial roles and are eager to learn about the full sales cycle and account management.
- You enjoy building relationships and have a customer-focused mindset.
- You bring an analytical mindset and are comfortable working with data to support decisions and identify opportunities.
- You are a clear and confident communicator in both English and French.
- You are proactive, organized, and thrive in fast-paced, dynamic environments.
- You have a strong willingness to learn, take ownership, and grow within the role.
What We Offer:
- Responsibility and decision-making authority from your first day.
- The opportunity to work on challenging tasks that contribute to your professional growth.
- Work independently and as part of a dedicated, international team.
- Private Health Insurance and 24 vacations days per year, with 1 extra day per year worked (until a limit of 29 days per year).
- 22 remote days per quarter policy, with offices in Parque das Nações, Lisbon.
- Work with and learn from experts in diverse fields.
- Get to know your team members at our exciting company events.
- Working from a pet-friendly office.
We are on a mission to become No.1 in the world of sleep, and we’re looking for driven, ambitious people to help us shape what’s next. If you’re curious, hands-on, and ready to challenge the status quo, you’ll find the space here to make things happen and create real impact.
We are proud to be an equal opportunity employer and are committed to building an inclusive workplace. We celebrate diversity and consider all qualified applicants regardless of race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.
Our aim is to get back to you within a few days. Due to the high volume of applications, there may be slight delays, but we’ll get back to you as soon as possible.