Our Openings

Explore our open positions and join a team that
settles for nothing short of excellence.

Customer Service Manager (Australia)

  • Manila
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

BI Analyst

  • Manila
  • Fulltime
You will translate business requirements into trackable KPIs and bring company’s health into highest transparency You will provide on-demand analyses for different stakeholders to drive key business decisions and connect different data sources into actionable insights You will evolve our understanding of different business aspects with smartly designed reports and data visualizations You will develop reporting pipelines to ensure critical information is communicated to the right audiences in a timely manner You will build statistical models with product and seasonality insights to enable teams in enhancing their business operations You will promote Self Service Business Intelligence, enable different teams to make data-driven decisions on daily basis

Business Development Intern

  • Manila
  • Intern
Assisting with day to day operations in Business Development Helping with business analysis and forecast scenarios and develop research projects to help us understand the market better Assist in the influencer marketing projects and strategies of the market Create and improve dashboard to monitor sales channels as well as scout and evaluate new sales channels

(Jr.) Accountants Payable Accountant

  • Manila
  • Fulltime
You will do the Invoice verification, Account assignment and posting of incoming Invoices with and without Purchase Order relation and Prepayments You are responsible to keep the Payment Deadlines to Payment Terms, checking Payment reminders and preparation of outgoing Payments You’re reconciling our Accounts, Control and Management of open Items and solving Differences You are one of the contact Persons for clarification of Accounts payables issues and requests with the Teams, Suppliers and Service Providers You are a part of the preparation of Monthly- / Quarterly- and Yearly financial Statements You will support our ERP-system Team to evaluate, develop, and improve our ERP-system in optimization of efficiencies You will manage relationships with different Vendors, seek to maintain a positive professional relationship with our Suppliers and Service Providers. You participate in implementing and maintaining internal financial controls and procedures You provide input into the Team-goal setting process You contribute to team effort by accomplishing related results as needed

Refunds Management Intern

  • Manila
  • Intern
The primary function is to ensure efficient coordination with resources to process customer refunds, manage the volume of requests and achieve productivity and efficiency metrics. Evaluate the authenticity of the refund claim by ensuring that the refund request is valid through verification that the sale has been consummated and the refund request is made within the prescriptive period and other conditions of refund. Put a keen eye for the computational details with a high level of accuracy in processing refunds and discounts to end customers. Process product cancellations, product returns, and refunds and discounts to end customers in the order management system. Work with a present mind always and have high accuracy and precision in preparing and maintaining refund records of the company. Assist with implementing and maintaining internal financial controls and procedures. Provide input into the department's goal-setting process. Contributes to team effort by accomplishing related results as needed.

Junior Marketing Manager (ANZ)

  • Manila
  • Any
You will be responsible for growing the influencer & affiliate marketing revenue of the New Zealand market month-on-month You will formulate and execute market-specific strategies with the objective of scaling the influencer & affiliate marketing channels in New Zealand You will scout, reach out, and negotiate with key influencers & affiliates in New Zealand, taking ownership of the end-to-end process You will build market position by locating, developing, defining, and closing business relationships You will identify trendsetter ideas by researching industry and related events, publications, and announcements You will screen potential business deals by analyzing market strategies, deal requirements, and financials You are responsible for expanding our e-commerce business in the NZ market You will continuously optimize our business and develop new initiatives to help fuel growth

AU/NZ Operations Intern

  • Manila
  • Intern
Managing and responding to outbound queries of AU and NZ Monitoring cancellation requests and updating Magento Barcode status clean-up in Magento Support in consolidating inbound documents and any other ad hoc tasks

Business Development Manager (US)

  • Manila
  • Any
You are responsible for expanding our Emma e-commerce business in the US market You will continuously optimize our business and develop new initiatives to help fuel growth You will conduct research to identify and lead business opportunities, growth areas, trends, services, and overall brand proposition You will supervise and streamline both back-end and consumer-facing business operation platforms between the company and 3rd party suppliers You will build market position by locating, developing, defining, and closing business relationships You will identify trendsetter ideas by researching industry and related events, publications, and announcements You will screen potential business deals by analyzing market strategies, deal requirements, and financials Enhance organization’s reputation by accepting ownership for accomplishing new and different requests

Continuous Improvement Team Lead - APAC

  • Manila
  • Fulltime
You are part of the Operational Excellence team, where cross functional expertise is employed for company-wide transformations, as well as continuous improvement of processes and methods You will lead the Continuous Improvement efforts in the APAC region, identify waste, bottlenecks and further improvement potential You roll out the company-wide standards and best practices to the APAC region and support refining the global best practices and standards You become the major stakeholder of software development to implement the structure for prioritization, standardization and continuous further development of our APAC IT environment You are responsible for leading projects for process improvement with interdisciplinary teams You roll out and continuously improve the global Operations Knowledge Management approach for the APAC region You bring your hard and soft skills to the next level, by collaborating with colleagues from more than 51 nationalities to the establishment of lean management in every aspect of the business

Travel and Expense Accounting Specialist

  • Manila
  • Fulltime
Own the delivery of all Travel and Expense (T&E) daily operational tasks ensuring accuracy and timeliness and flags any non-compliance in a timely manner Provide timely assistance and customer-oriented support for incoming queries and issues related to T&E processes and tools Ensure expense reports are submitted timely and credit card transactions are cleared to avoid delinquent accounts Recommend, establish, and implement improvement opportunities to create a more efficient and productive T&E process Own the knowledge management process including the development of user manuals, knowledge based FAQ’s and other reference materials Deliver training sessions and communicate new information and changes related to T&E policies and procedures to all team members Manage the maintenance and change of user profiles in Spendesk Ensure the Global Travel & Expense policy is adhered to across locations Provide input into team's goal setting process

Jr. Customer Service Manager (Australia)

  • Manila
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

Supply Chain Manager

  • Manila
  • Fulltime
As part of the global procurement team, you will help be part of our global supply chain team, having the chance to manage suppliers worldwide, having a direct impact on the growth of Emma. You will manage suppliers by planning orders and production plans while cooperating with other operational teams in assuring the correct replenishment strategy for our growing business. You will closely collaborate with the Strategic Procurement team on processes, negotiations, and team projects. You will work hand by hand with product development been part of new developments and responsible for the implementation and realization in your suppliers. You will monitor the quality and performance of our supply chain (suppliers, warehouses, and final mile partners) to identify improvement opportunities. You will proactively manage the relationships with all strategic partners and suppliers fostering collaboration. You will help deliver best-in-class customer experience to all our stakeholders. You work very closely with other procurement teams but also other operational teams (Logistics, OPEX, Planning) to master our supply chain from an end-to-end perspective. You will work closely with international markets you are responsible for granting you the opportunity to create impact and be part of the growth of those markets. You proactively identify and communicate opportunities for improvement or potential risks. Day-to-day order management, including transactional issue resolution and critical information gathering regarding schedules, invoices, tracking info, etc.

Jr. Tax Manager

  • Manila
  • Fulltime
You will support the tax team of the Emma group in Manila and while reporting directly to the Head of Accounting You support the tax evaluation of new business transactions between group entities in 13 countries outside Europe and the parent company in Germany You assist with the communication towards external accounting and tax companies outside Europe You support the calculation of tax figures (tax provisions/receivables, deferred taxes, loss carryforwards) within the consolidation process for the monthly and annual financial statements in Germany (German GAAP and IFRS) You support the part of the tax team in Frankfurt/Germany with their tasks, e.g. fulfilling VAT declaration obligations in 16 European countries You assist with the continuous update the transfer pricing documentation You actively contribute ideas and recommendations to the continuous improvement of the quality and efficiency of tax processes

Head of Strategic Projects

  • Manila
  • Fulltime
As the Head of Strategic Projects for APAC and NA markets you will support and guide decisions with structuring and evaluating different strategic topics alongside with the Country Managers of different markets e.g. Philippines, Japan, South Korea, North America, Australia, India and China to drive growth both on our online and offline channels making sure that regional decisions are communicated and prioritized alongside other global teams specifically Europe. You will bring new ideas to seek efficiency and improve on our structure (strategically and operationally) to grow the markets rapidly. You will be truly entrepreneurial, bring a versatile skill set, and directly influence on the most pressing topics e.g. new product roadmap, working capital, team structure and overall growth strategies. You will work hand in hand with our country managers, business domain leaders and founders in ensuring that there's strategic synergy over all these topics. You will have direct infulence in tailoring these strategies to ensure market lead advantage of Emma both on a global and regional scope. You will provide support and maintain an effective communication with stakeholders by performing detailed analyses on the most important growth drivers of Emma. You will think outside of the box, showing creativity to test & scale ideas quickly to source further growth.

Recruiter

  • Manila
  • Fulltime
You will be part of the Global Recruiting Team and be responsible to develop and present recruiting strategies to consistently generate robust pipelines of highly qualified candidates You will scale our sourcing efforts by activating search strategies using multiple recruiting tools to effectively source both active and passive candidates. You will actively manage your recruiting pipeline, create ongoing reports and synthesize data to communicate progress and trends to team and create analysis together with the hiring teams You will have an opportunity to work across boundaries (geography, teams, and level), collaborate with teams around the world to explore talent networks, develop creative sourcing solutions and participate in meaningful projects to evolve the recruiting process You love to develop out of the box ideas in order to find alternative sourcing strategies to the recruiting team, external partners and hiring managers. You are a fast learner and will soon plan, coordinate and execute all stages of a recruiting process. You want to work closely with business leaders of all levels, where you can influence and deliver quality every week and continuously improve candidate experience.

Administrative Manager

  • Manila
  • Fulltime
You are responsible for the maintenance of our office infrastructure and support all administrative duties in the office. You will build our office policies and evaluate existing procedures. You will identify opportunities for office management improvements, design and implement new systems. You will produce reports, achieve financial objectives, schedule expenditures and initiate corrective actions when required. You will manage contract and price negotiations with office vendors and service providers. You will address employees queries regarding office management issues (i.e stationery, office supplies, office policies and travel arrangements).

MS Dynamics Consultant (Finance & Operations)

  • Manila
  • Fulltime
You will participate in every aspect of the solution implementation from analyzing the business' requirements to configuring the Microsoft Dynamics 365 for Finance and Operations to meet the needs of the business You will facilitate the elicitation of requirements by understanding the What and Why of the requirements You will collaborate with stakeholders throughout the organization to ensure a comprehensive set of requirements, aligned to business objectives, gaining a full understanding of current business processes You will provide in-depth knowledge of the Microsoft Dynamics application and evaluates the business processes against the standard Microsoft Dynamics functionality You will optimize, research, and use existing Dynamics features to improve and streamline the business processes You will be responsible for documenting the business requirements which express what actions a solution must take and what outcome is expected You will be responsible for configuring the Microsoft Dynamics application to achieve the business requirements. You will facilitate the discussion with Developers to come up with solution design You will facilitate the presentation of the solution and TO-BE Process/Business Process model to users If modifications/customizations are required, either to processes or to the Microsoft Dynamics application, you will facilitate the decision-making process and develops the functional design document that will drive the development process You will prepare Test Scripts and ensure all functionalities and customizations are thoroughly tested You will prepare and tailor-fit User Manuals to include all customizations You will be responsible for conducting acceptance testing and training of users to successfully use and maintain the Microsoft Dynamics application You will perform support on the application on an ongoing basis

General Ledger Accountant

  • Manila
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

People Development Manager

  • Manila
  • Fulltime
You confidently consult and coach team leads in people development and team leadership topics such as creating meaningful development plans for professional growth, understanding team dynamics and support in difficult situations. You manage and continuously advance our people development processes like feedback and performance reviews, performance criteria and competencies. You build, improve and communicate measures on talent management, personal development, and professional development / career paths with a strength-orientation mindset. You are passionate about agile and intelligent implementation of our people development projects and processes. Developing talent as well as retaining a high talent density is the driving force behind your work. You work closely with other P&O sub-teams (Organizational Development, Learning, HR Operations) across the globe and together ensure a good people experience for all Emmies.

People Strategy Manager

  • Manila
  • Fulltime
You will collect and analyze data on the whole people experience from Onboarding to Exit Interviews. You will be responsible for our employee engagement survey form and also accompany or conceptualize implement impactful measures to work on identified topics. You will support the conception and execution of culture and collaboration activities by providing the right frameworks & formats and organizing events. You will foster and promote our values and our leadership principles to highlight and sustain our unique culture despite the growth and the globalization. You will coordinate and improve global meetings and possible further content to ensure transparent and effective communication on people and culture topics. You will be the contact person for team leads for collaboration or team engagement questions. You will support or own topics on organizational set-up, team structures, processes and productive ways of working together. You will work closely with other P&O sub-teams and other stakeholders to ensure a productive and engaging work culture all over the globe.

Our DNA

At Emma, we do things a bit differently. Find out what makes us who we are.

Our step-by-step
hiring process

Get to know our hiring process before you apply.