Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million. We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you. Recruitment Requirements · Strive to identify opportunities and discover the most appropriate way and time to capitalize on them (“entrepreneurial thinking”) 努力确定机会并找出利用机会的最佳方式与时机（“创业家思维”） · Ensure the smooth running of his / her dedicated area of responsibility, efficiently and accurately, meeting all deadlines and adhering to all tasks issued by the direct leader 以高效、准确的方式确保其专属责任范围顺利运作，遵守所有最后期限，完成直接领导交办的所有任务 · Hold responsibility for allocated tasks 对已分配的任务负责 · Ensure adherence to all legal requirements in the area of responsibility 确保在责任范围内遵循所有法律要求 · Contribute to team effort 为团队做出贡献 · Promote sales by attending to customer’s needs in a prompt and courteous manner 以礼貌的方式及时满足客户的需要，以促进销售 · Strive for register accuracy 努力保持记录的准确性 · Serve customers quickly and politely 快速、礼貌地为客户服务 · Maintain the highest standard of cleanliness and safety 在清洁与安全方面保持最高水准 · Merchandise stock efficiently while minimising stock loss through careful arrangement and rotation in accordance with company policies 按照公司政策以高效且细心的方式陈列产品，并做到正确的库存周转以尽量减少库存报损 · Use initiative to control, manage and continually improve the quality of work in the areas of responsibility 积极主动地控制、管理并不断提高责任范围内的工作质量 General Requirements · Adheres to all controls, policies, procedures and guidelines (e.g., Product Recall, Employee Handbook, Due Diligence, Handling of Payments, National and Function Handbooks etc.) 遵守所有控制措施、政策、程序和准则（例如产品召回、员工手册、尽职调查、付款、职责手册等） · Maintains the policies and procedures governing Occupational Health & Safety, minimising workplace hazards by providing clear direction, continuous training and facilitating staff involvement and communication 维护适用于职业健康与安全的策略和程序，通过提供明确方向、持续培训和促进员工参与和沟通的方式减少职业危害 · Adheres to the principles of the EMMA Management System 遵守EMMA管理系统的规定 · Works in accordance with the international Corporate Responsibility principles 按照国际企业责任准则开展工作 · Follows the principles of the EMMA CHINA Employee Handbook, Compliance Manual and Code of Conduct 遵守EMMA中国《员工手册》、《合规手册》与《行为准则》的规定 · Consistently serves every customer following the EMMA Steps of Service approach with utmost respect and sincerity 始终以最大的诚意与敬意按照《EMMA服务流程》服务每一位客户 · Accurately operates the cash register using the scanning system 利用扫描系统，以准确的方式操作收银机 · Handles cash with the utmost care 谨慎地处理现金 · Stocks merchandise as required in all areas of the store 按要求在店铺的各个区域摆放商品 · Accurately checks off deliveries 准确地核对到货 · Undertakes cleaning activities as required 按要求开展清洁工作 · Undertakes inventory stocktake as directed by the direct leader 按照直接领导的指示进行库存盘点 · Adheres to all current legislative and EMMA internal requirements and responsibilities at all times and maintains adequate records 时刻遵循所有现行法规及EMMA内部要求并保留适当的记录 Individual tasks · In addition to the responsibilities mentioned above, it is the responsibility of the Store Assistant to carry out individual tasks requested by the direct leader which are in the nature of the job description or result out of necessity of the business 除了上述职责外，店员还应按照直接领导的要求完成性质与职位描述相符或者因业务需求而需要完成的个人任务 Special authorities · Is entitled to travel and claim expenses for job duties 有权因公出差和报销出差费用 · Can be nominated as Deputy Store Manager and takes on the operational responsibilities that come with this role for the time of cover 可被任命为值班店长并在值班期间承担这一职务带来的营运责任 Substitution · During Absence, the Stand-In for the Store Assistant is organised by the direct leader 店员无法出勤时，由直接领导其他店员代理其职务
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