Our Openings

Explore our open positions and join a team that
settles for nothing short of excellence.

Internship Employer Branding

  • Frankfurt/Lisbon
  • Intern
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City. Emma – The Sleep Company is now the world's leading D2C sleep brand. In 2021 our revenue grew from €405 to €645 million. We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Systems Administrator Internship

  • Lisbon
  • Intern
As part of our IT team, you will be responsible for the overall technical support for our external call center agents and digital workplace users. You will develop auto ticket assignment workflows (ex DACH squad set up). You will engage in automation and tagging (example. tickets/order, keyword analyses, contact form topics connections). You will deploy new laptops and workstations with the help of software distribution system. You will install and configure computer hardware operating system and application. You will set up new users accounts and profiles and deal with password issues. You will address incidents and requests as stated by users via ticketing system, email or phone globally. You will have ownership of email support management, agent’s access management and developing auto ticket assignment workflows such as DACG squad set up. You will integrate and maintain 3rd party platforms (Amazon, Facebook, Instagram, etc.). You will assist agents in creating analytics and reports. You will help on ad hoc tasks in onboarding new country team. You will answer WhatsApp Chat queries. You will support Phone business hours and IVR set up and ghost set up for redirection. You will update voice message and customize phone numbers. You will assist with Magento, transaction emails, refunds, claims and returns. You will assist in invoice approvals and requests sent for new licenses.

Implementation Manager - Retail Operations

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

Business Development Manager Netherlands

  • Lisbon
  • Fulltime
You are responsible for expanding our Emma e-commerce business in the Dutch market, working on specific categories and managing your own projects in the field of marketing and sales to help fuel growth You will conduct research to identify and lead business opportunities, growth areas, trends, services, and overall brand proposition You will screen potential business deals by analyzing market strategies, deal requirements, and financials You support the operative steering process to ensure a stable supply chain that can enable our growth ambitions You will be responsible for acquiring new customers by exploring a variety of marketing channels to boost revenue You will suggest ideas to improve our client's buying experience based on customer feedback

Logistics Manager

  • Lisbon
  • Fulltime
You are responsible for structural and strategic coordination of our warehouses/dropshipping sites in Central/North Europe You will manage warehouse projects and implement continuous improvement practices You will oversee and analyze the operational workflow and optimize its processes (namely inbound, replenishment, picking and packing, inventory control, etc) You will be accountable for the cost management and efficiency improvements You will work closely with our global logistics team to create the strategy that connects the procedure with your market insights. You monitor KPIs and create reports to control the agreed SLA concerning quality, costs and service level and take actions where needed You will support system integrations, identify system and process weaknesses and develop suggestions for its optimization You will take part of the negotiations, manage the contracts and change requests

Internship Retail Operations

  • Lisbon
  • Intern
You will manage and support process implementation across multiple disciplines - local operations, order management, invoicing, account management to onboarding of retailers, You will optimize internal processes and ensure the smooth running of B2B processes, You will support and work with B2B Operations teams across Europe to improve and support recurrent processes, identify improvements and remove bottlenecks You will support communications, meetings and knowledge building with the Retail Operations team across Europe

Logistics Project Manager

  • Lisbon
  • Fulltime
You identify, implement and handover projects that ensure the standardization, stabilization and professionalization of Logistics Processes in terms of performance, cost, service level and customer centricity You implement, maintain and improve IT solutions that ensure the standardization, stabilization and professionalization of Logistics Processes in terms of performance, cost, service level and customer centricity You drive and implement Logistics services and beyond to create direct impact in EBIT You make sure that best practices and strategic projects within Operations are implemented You work in a dynamic and international environment, so you are hands-on and quick on your feet

B2B Customer Experience Lead

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

Senior Logistics Project Manager

  • Lisbon
  • Fulltime
You are part of the Logistics team, where cross functional expertise is employed for company-wide transformations; You manage projects to bring our company on the next level, as well as continuous improvement of logistics related processes and methods; You make change happen: From Design of a strategy to execution to the sustainable delivery, training and completion – supported by strong and inspiring communication and stakeholder management; Manage all stakeholders’ involvement and their sponsorship in the projects, as well as coordinate team communication with the internal and external customer; Monitor and control projects evolution indicators, in terms of safety, quality, delivery, cost and morale; Identify best practices in the market, assessing their applicability and potential impact on our business; Ensure compliance with the safety, security, environmental and quality standards defined.

Sr. Inventory Process & Data Control Manager

  • Lisbon
  • Fulltime
Ensure data transparency regarding inventory Standardize Global Inventory data & KPIs Create Inventory optimization parameters and guidelines per location and product Review & Control Cost of Inventory Projection Perform analysis to predict potential inventory problems Perform daily strategic actions follow up Perform COGS analysis vs inventory development

Marketing Manager Spain (Spanish Speaking)

  • Frankfurt/Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City. What you'll do: ·         Build and develop the performance marketing strategy based on Search Engine Ads, Affiliation and Social Media Ads. ·         You will identify, analyze, test and develop new opportunities of growth and push them beyond what is currently known and tested. ·         Think outside of the box, showing creativity to test & scale ideas quickly to source further growth. ·         You will be contributor in Performance Marketing areas like ads setup, budgeting, optimization, tracking, reporting, testing and quality assurance. ·         You will substantially contribute to the global growth and the company revenues being one of marketing key team members in one of our biggest markets.

Supply Chain Intern - Spain (Spanish Speaking)

  • Lisbon
  • Intern
You will support the Operations Manager to lead our business operations in Spain. You will be co-responsible for the sales and distribution process, from order acceptance to final delivery to the consumer, making sure our service is the best-in-class in the market. You will help the Operations Manager with forecasting / demand planning. You will be dealing and negotiating with suppliers, revising contracts and invoices and agreeing on production plans. You will have the opportunity to co-lead / lead key strategic and ambitious projects to bring Spanish Operations and service to shoppers to the next level. You will optimize internal processes towards more efficiency and automatization. You will be responsible for monitoring and analyzing relevant KPIs.

Operations Manager Switzerland

  • Lisbon
  • Fulltime
You will be part of the Switzerland Team and be responsible for operational topics. You will be the key contact and work closely with our suppliers plus warehouse & logistics partners. You will work closely with our global operation team to create the strategy that connects the procedure with your market insights. You will create/optimize the smooth process from product shipment to last mile delivery. You will monitor the overall Supply Chain Flow, from sales velocity, forecast to inventory management. You will oversee and analyze the operational workflow and optimize the procedure. You will create a strategy that automate the process of our cooperation with suppliers/warehouse partners.

Internship Influencer Marketing

  • Lisbon
  • Intern
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

Process Automation Intern

  • Lisbon
  • Intern
You are part of the Operational Excellence team, where cross functional expertise is employed for company-wide transformations, as well as continuous improvement of processes and methods You work together with various stakeholders to automate manuell process and optimize non value adding steps You spread the mindset for process automation and optimization across our different teams You lead the automation development and establish company-wide standards and best practices You develop process automations via RPA, Python, C++, vb.net or any other automation method or tool You are responsible for leading the most impactful automation projects with interdisciplinary teams You bring your hard and soft skills to the next level, by collaborating with colleagues from more than 60 nationalities to the establishment of lean management in every aspect of the business

(Junior) Customer Excellence Onboarding & Expansion Manager

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City. Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2021 our revenue grew from €405 to €645 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

(Junior) HR People Operations Manager

  • Lisbon
  • Fulltime
Ensure all HR operation processes running smoothly and efficiently, including work VISA, HR report management, HRIS etc. Work closely with other functions e.g., Recruiting, Finance, IT and global/regional teams and vendors to conduct HR operation processes. Assist the Payroll team on monthly basis for payroll data cross-checking and ensure the compliance with local tax law and regulations Responsible for smooth running of daily operational tasks. Managing in-house ticketing system Draw up employment contracts, salary and supplementary agreements etc. Take care of digital and analogue personnel files Organize work area independently Partnering with other team colleagues as well as your team leader to drive your topics

B2B Technical Account Manager (German speaker)

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

Sr. Inventory Planning Manager

  • Lisbon
  • Fulltime
Define Budget & Trend & align per country Ensure proper follow up on country inventory targets with country teams Define and ensure proper follow up on obsoletes and excess Perform ABC/XYZ Classification & Portfolio Management Perform Launch Track & Phase Out Follow Up Define the better strategy between Pricing changes vs Inventory levels

Accounting Operations Manager - Brazil

  • Lisbon
  • Fulltime
You will integrate and work with the Brazilian team in our Lisbon office. You will process (ownership of entire process: from invoice processing to payment) and resolve Electronic Invoice Processing errors such as missing or incorrect invoices or other supporting documents You will reconcile various vendor accounts by identifying errors in posting or omissions by applying appropriate accounting standards You will receive, research, and resolve a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate vendors or stakeholders You will coordinate approvals required for invoice processing and expense reimbursements You will analyze and record data in the accounting system related to accounts payable record keeping, vendor master and employee vendor master You will take ownership in upholding accounts payable reports and analyses that are adhering to company policies and procedures You will assist with implementing and maintaining internal financial controls and procedures You will provide input into the department's goal setting process You will contribute to the team effort by accomplishing related results as needed You will control the accounts receivables process and follow up on daily balances and bank transfers. You will support the team with de related to discrepancies in the BI system. You will be the main focal point of the Outsourced Accounting team and will support them with Accounting, Finance and Tax procedures. You will review accounting reports and check if there are no outstanding information. You will support the global accounting and finance team.

Our DNA

At Emma, we do things a bit differently. Find out what makes us who we are.

Our step-by-step
hiring process

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