Our Openings

Explore our open positions and join a team that
settles for nothing short of excellence.

Senior Team Lead Logistics Profitability Increase

  • Frankfurt/Lisbon
  • Fulltime
Set up processes for our reverse, refurbish and recycling business and roll them out globally Set up sales channels to reduce our costs and create revenue for non-selling A-products Make sure that our processes for claim management, pallet management and others that create global impact are streamlined Implement paid logistics services such as old mattress removal, express delivery, built up service

HR Graduate Program

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Internship Operations (Logistics & Supply Chain)

  • Lisbon
  • Intern
You will work as an intern for ideally 5-6 months in one of our Global Operations teams, for example: Supply Chain Management & Logistics Taking care of the coordination with suppliers and logistics service providers Getting involved in the field of product management by taking on tasks related to inventory planning, forecasting and inventory optimization. You will also be introduced to the processes of the supply chain (logistics controlling, analysis and optimization SC, efficiency and effectiveness) Procurement Owning 1-2 strategic projects which brings great cost savings and efficiency Supporting in the operational management of a product category or supplier Operational Excellence Defining best practice standards and rolling them out Analyzing and improving our current processes by applying Lean Management methods and tools Quality Contributing to our global supply chain and manage our suppliers to build the best products Developing and executing inspection guidelines and procedures for our award-winning products Operational Planning Contributing to our global supply chain and manage our suppliers to build the best products Developing and executing inspection guidelines and procedures for our award-winning products

Supply Chain Manager - Marketplaces

  • Frankfurt/Lisbon
  • Fulltime
You will help be part of our Global Marketplaces Supply chain to implement an ambitious warehousing replenishment solution on a global scale level. You will manage orders & replenishment strategy for our growing marketplaces business in cooperation with our supply chain team for marketplaces such as Amazon, Ebay etc. You will work together to identify best practices and implement new ideas for adapting to managing Amazon’s fulfilment methods & seller fulfilment You will monitor the quality and performance of our supply chain (suppliers, warehouses, and final mile partners) to identify improvement opportunities. You will proactively manage the relationships with all strategic partners and suppliers. You will help deliver best-in-class customer experience to all our stakeholders.

Customer Excellence - Contact Center Manager France

  • Frankfurt/Lisbon
  • Fulltime
Lead projects to continuously develop new/further contact center services Define contracts and service level agreements (SLA) incl. negotiation with contact center partners Analyze the relevant contact center metrics incl. quality management by creating reports to improve processes and participate in management meetings Develop our Customer Service Team by being self-reliant in making decisions concerning your area Support recruiting of new customer service team members and offer guidance to outsourced contact center leadership team, quality analysts and trainers Work cross-functionally with other teams to ensure smooth running of customer service operations Work in an international environment

Marketing Manager - Marketplaces

  • Lisbon
  • Fulltime
You will work with our global marketing team, making sure that our products ranks on the highest positions. You will conduct regular in-depth market and competition analyses, which we use to always stay one step ahead of the competition. You will manage sponsored campaigns and display ads across markets performing regular analysis and optimization with depth of knowledge in the major marketplaces in SEA like Shopee, Lazada, Amazon and etc. You will create KPI reports for performance monitoring. You will create and optimize our product listings by carrying out marketing measures like SEO, A/B testing etc. You will beleveraging our performance marketing team support to craft and steer the most effective marketing investment strategy. You will be in close cooperation with our category management / innovation team to extend our portfolio by new products suitable for the marketplace customers. You will be hiring additional business development managers to help you shape and execute a tailored growth strategy for all countries. You will build mechanisms to substitute manual processes through automation by collaborating with Marketing, Operations and IT.

Customer Excellence Manager - Processes

  • Frankfurt/Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Operational Procurement Manager

  • Lisbon
  • Fulltime
You are responsible for tactical procurement You will closely collaborate with the Strategic Procurement team on processes, negotiations, and team projects You introduce standard processes and support our operational excellence. You analyze markets and maintain existing supplier relationships You work independently, evaluate offers and support price negotiations You will work closely and in a professional way with our international markets as well as with external stakeholders You maintain and foster supplier relationships You ensure time-and-quantity-optimized orders through synchronization with the warehouse, markets, and suppliers. You proactively identify and communicate opportunities for improvement or potential risks. Day-to-day order management, including transactional issue resolution and critical information gathering regarding schedules, invoices, tracking info, etc.

Manager Tactical Sourcing (Junior/Senior)

  • Lisbon
  • Fulltime
You are responsible for tactical procurement You will closely collaborate with the Strategic Procurement team on processes, negotiations, and team projects You introduce standard processes and support our operational excellence. You analyze markets and maintain existing supplier relationships You work independently, evaluate offers and support price negotiations You will work closely and in a professional way with our international markets as well as with external stakeholders You maintain and foster supplier relationships You ensure time-and-quantity-optimized orders through synchronization with the warehouse, markets, and suppliers. You proactively identify and communicate opportunities for improvement or potential risks. Day-to-day order management, including transactional issue resolution and critical information gathering regarding schedules, invoices, tracking info, etc.

Global Order Data Analyst

  • Lisbon
  • Fulltime
You will support the Order Management Team in managing the entire customer order fulfillment cycle, through reports and analytics. You will conduct analytics and develop insights and recommend actions to optimize the Order to Cash workstream. You will develop tech- and analytics powered solutions to improve the monitoring and steering of our order fulfillment KPI's. You will help us connect the dots within the Emma Supply Chain Teams and Customer Excellence that will drive cost savings, process efficiency, perfect order fulfillment, and customer satisfaction.

Customer Excellence Performance Manager

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Internship Marketing

  • Lisbon
  • Intern
You help us shape Emma's marketing strategy globally in order to establish Emma as the leading sleep brand You are responsible for the best possible implementation of this brand at the individual touchpoints of the customer journey Accordingly, you work on a wide range of marketing related topics from communication to CRM and brand-related topics, sharpening Emma's brand image You are responsible for managing internal and external stakeholders You interact with the global teams as well as the country teams on a daily basis and support marketing and PR managers with e.g. expanding the Emma e-commerce shop, developing the affiliation and/or offline marketing strategy You develop KPIs and track the success of the marketing measures Additional fields that you could work in would be product/retail marketing as well as influencer marketing

Internship Business Development

  • Lisbon
  • Intern
You will be responsible for managing your own projects in the field of marketing, sales or business development e.g. in the DACH, French, UK, Dutch, Polish or Swedish market You optimize our website and develop new marketing activities independently and are responsible for expanding our Emma e-commerce shop You support the operative steering process of one of our markets You will be responsible for acquiring new customers by exploring a variety of marketing channels to boost revenue You will analyze the market for sleeping products (new trends, customer behavior, competition…) and propose an action plan based on your conclusions You will suggest ideas to improve our client experience based on customer feedback You will have the opportunity to work on other activities that are aligned with your interests (social media campaigns, advert design, market strategy, SEO…)

People Development Coordinator

  • Lisbon
  • Fulltime
You organize and manage all structured feedback processes and performance reviews You are the point of contact for all process related questions of our Emmies and ensure a timely and reliable feedback process You review and further advance the digitalization of our processes and instruments to make them more efficient You collect and analyze data of our feedback and performance processes and proactively come up with improvement potentials You work closely with the People Development Manager in all locations to ensure a good feedback and performance experience for all Emmies

Customer Excellence Performance Manager

  • Frankfurt/Lisbon
  • Fulltime
You are part of the Global Customer Excellence team, with cross functional expertise we shape and run the dialog channels & processes for Emma and build value generating customer engagement hubs You analyze business processes and build data models in the area of customer compensation, revenue and cost controlling, risk modulation and profitable growth across all country teams to manage cost centers, derive optimization measures and drive their implementation across the company You design, implement and manage customer compensation classification and programs You establish regular reporting using data models & visualization to steer the operations into optimizing profitability You are responsible for identifying, leading & implementing projects for ROI improvement in interdisciplinary teams. You are responsible for the development and implementation of company-wide standards. You will work on strategic projects for the further development of the company and report directly to the Customer Excellence senior management. You bring your hard and soft skills to the next level, by collaborating with colleagues from more than 51 nationalities to the establishment of lean and agile management in every aspect of the business.

Junior Growth Manager/Hacker (Ireland)

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Influencer Marketing Manager

  • Lisbon
  • Fulltime
Responsible for growing the influencer marketing revenue of your assigned Trailblazer markets (Emma's largest markets) month-on-month Formulate market-specific strategies with the objective of scaling the influencer marketing channel in your assigned markets Utilize current trends on Instagram/YouTube/TikTok, etc. to maximize conversion for Emma's influencer marketing campaigns Liaise with managers of your market to implement growth strategies Quantitatively analyze the revenue coming from the channel in order to determine optimal influencer scouting and communication strategies for maximizing revenue If applicable, also scout, recruit, and negotiate with key influencers for your assigned markets

Strategic Lead Buyer / Category Buyer

  • Lisbon
  • Fulltime
You will have more responsibility, manage more suppliers and products, and have more freedom than you are used to. You will optimize existing processes and do your utmost to improve the buying experience of our customers through better service, wider product variety, more favorable prices, and higher availability. The performance of your material groups determines your success. Driving innovation, developing new lucrative sources of supply, building strong supplier relationships – that’s what you are passionate about. You are a strong negotiator, as well as analytical, and a strong project manager. Overall, you have a strong business sense. You are responsible for the creation of global material-group- and sourcing-strategies. You analyze and develop new procurement markets and identify new strategic supplier sets. You create KPI reports for controlling and management. You identify system and process weaknesses and develop suggestions for optimization.

Business Development Manager Sleep App

  • Frankfurt/Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Customer Excellence Manager Germany

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you. Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Our DNA

At Emma, we do things a bit differently. Find out what makes us who we are.

Our step-by-step
hiring process

Get to know our hiring process before you apply.