Our Openings

Explore our open positions and join a team that
settles for nothing short of excellence.

Business Development Manager Sleep App

  • Frankfurt/Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Customer Excellence Manager Germany

  • Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you. Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Legal and Compliance Assistant (French speaking)

  • Lisbon
  • Fulltime
You will be supporting the development of Compliance and Legal Projects as a part of the Legal & Compliance Team You will be able to contribute with new ideas to improve internal processes, workflows, and implementation of new systems for the Company You will support with product compliance topics such as Law Label, Booklets etc. You will work with our legal advisors worldwide to ensure product compliance with local legislations You will be the focal point between internal stakeholders and external legal advisors You will support in the creation, update, or review of internal policies, memorandums, and risk reports You will develop legal drafting skills (policies, contracts, letters, and documents) and perform compliance and privacy-related tasks You will give basic internal orientation to other teams and help to identify processes that need to be standardized You will assist with coordination & communications, creation of presentation materials, and training of the business units You will give support in developing standard drafts, legal documents, checklists, and guides

Head of Retail Operations & Services EMEA

  • Lisbon
  • Fulltime
Develop our EMEA retail operations team which is able to keep the pace of our international B2B growth but also establishes industry leading standards with regards to the operational backbone Work in a highly cross-functional team and strongly collaborate with all relevant stakeholders - especially from Global Operations - as well as the COO Continuous improvement of our European Retail Operations with regards to processes, systems, KPIs but also setting up and leading an industry leading team Optimize operations and sales processes to close sales faster and deliver a superior customer experience Ensure effective retailer onboardings, CRM and continuous sales enablement Define, develop and analyze the relevant KPIs incl. quality management of contact centers, retailer performance KPIs by creating reports to improve processes and participate in management meetings (internal/external) Support tand directly report to the EMEA Sales Director in the creation of deal reviews but also follow-up account plans Heavily support in the implementation of our European retail strategy and accelerate the growth Provision of operational leadership and support as needed to deliver key business outcomes

Legal and Compliance Assistant

  • Lisbon
  • Fulltime
You will be supporting the development of Compliance and Legal Projects as a part of the Legal & Compliance Team You will be able to contribute with new ideas to improve internal processes, workflows, and implementation of new systems for the Company You will support with product compliance topics such as Law Label, Booklets etc. You will work with our legal advisors worldwide to ensure product compliance with local legislations You will be the focal point between internal stakeholders and external legal advisors You will support in the creation, update, or review of internal policies, memorandums, and risk reports You will develop legal drafting skills (policies, contracts, letters, and documents) and perform compliance and privacy-related tasks You will give basic internal orientation to other teams and help to identify processes that need to be standardized You will assist with coordination & communications, creation of presentation materials, and training of the business units You will give support in developing standard drafts, legal documents, checklists, and guides

Senior Project Lead - Customer Excellence

  • Lisbon
  • Fulltime
You are part of the Global Customer Excellence team, with cross functional expertise we shape and run the dialog channels for Emma striving for continuous improvements to deliver high quality interactions and to build a strong customer fanbase You analyze the existing customer excellence processes spanning global & country teams to identify root causes and improvement potential. Internally focused on continuous improvement, automation & self-service and external partners (eg Contact Centers). You are responsible for leading & implementing projects for process improvement in interdisciplinary teams. You support the development and establishment of company-wide standards. You will work on strategic projects for the further development of the company and report directly to the Customer Excellence senior management. In addition, by setting up established processes, you support the sales organization in exploring new business opportunities and opening new markets. You bring your hard and soft skills to the next level, by collaborating with colleagues from more than 51 nationalities to the establishment of lean and agile management in every aspect of the business.

Marketing Manager (Ireland)

  • Frankfurt/Lisbon
  • Fulltime
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Marketing Manager French Marketplaces

  • Lisbon
  • Fulltime
Pushing sales for existing Emma Products on all French marketplace channels, especially Amazon Leveraging and leading in-depth market studies (market share, competitor’s strategy, pricing competitiveness, etc..) to develop broad market knowledge Creation and optimization of Amazon Sponsored Products / Brands, Product Display Ads and DSP campaigns by applying sophisticated A/B tests Developing the marketing strategy for the launch of new products and close alignment with the product development and innovation team Evaluation of marketing activities on the marketplace accounts based on key KPIs Create & optimize product listings on Amazon to improve listing conversion rate, sales, page views, etc Staying on top of all changes to FR marketplaces- making sure that Emma benefits from any feature/product/tool releases to improve productivities and bring growth opportunities Collaborating with our creative team to ensure best-in-class content Monitoring marketplace compliance and ensure that all SLAs are being met – cooperate with key stakeholders on a project base

Head of Growth Marketplaces

  • Lisbon
  • Fulltime
You will be defining the global growth strategy for our Emma expansion across e-tailers and marketplaces such as Amazon, Wayfair, Alibaba, Ebay, Mercadolibre, etc. You will be coordinating the execution of the strategy identifying the optimal go-to-market implementation, including steps and roadmap. You will be incorporating country specific price, selection and promotion strategies into the marketplace team by balancing channel conflicts across all sales channels. You will be leveraging our Performance Marketing team support to craft and steer the most effective marketing investment strategy. You will be in close cooperation with our category management / innovation team to extend our portfolio by new products suitable for the marketplace customers. You will be hiring additional Business Development Managers to help you shape and execute a tailored growth strategy for all countries. You will build mechanisms to substitute manual processes through automation by collaborating with Marketing, Operations and IT.

Marketing Team Lead Belgium

  • Lisbon
  • Fulltime
As leader, expert and coach, you will build, develop and advance our Marketing team. Build and develop the marketing team where you will mentor your team while growing each member professionally. Analyze and understand our growth structures (strategically and operationally) to double our growth in 2022. Develop, test, implement and optimize marketing tactics for customer acquisition and conversion rate optimization. Be truly entrepreneurial, bring a versatile skill set, your tasks will range from user experience optimization to uncovering new sales channels to identifying new product strategy. Think outside of the box, showing creativity to test & scale ideas quickly to source further growth. You will provide guidance and mentorship in areas including setup, budgeting, optimization, tracking, reporting, testing and quality assurance.

Global Order Data Analyst

  • Lisbon
  • Fulltime
You will support the Order Management Team in managing the entire customer order fulfillment cycle, through reports and analytics. You will conduct analytics and develop insights and recommend actions to optimize the Order to Cash workstream. You will develop tech- and analytics powered solutions to improve the monitoring and steering of our order fulfillment KPI's. You will help us connect the dots within the Emma Supply Chain Teams and Customer Excellence that will drive cost savings, process efficiency, perfect order fulfillment, and customer satisfaction.

Internship Marketing Marketplaces

  • Lisbon
  • Intern
You will push sales for existing Emma Products on all European marketplace channels, especially Amazon You will support in-depth market studies (market share, competitor’s strategy, pricing competitiveness, etc..) to develop broad market knowledge You will optimize Amazon Sponsored Products / Brands, Product Display Ads and DSP campaigns by applying sophisticated A/B tests You will align closely with the product development and innovation team to design products that are tailored to the requirements of Amazon You will contribute to the go-to-market strategy for the launch of new products You will evaluate marketing activities on the marketplace accounts based on key KPIs You will create & optimize product listings on Amazon to improve listing conversion rate, sales, page views, etc You will collaborate with our creative team to ensure best-in-class content You will stay on top of all changes to European marketplaces- making sure that Emma benefits from any feature/product/tool releases to improve productivities and bring growth opportunities You will monitor marketplace compliance and ensure that all SLAs are being met – cooperate with key stakeholders on a project base

Strategic Procurement Manager

  • Lisbon
  • Any
You take over the coordination with suppliers and logistics service providers You are responsible for creating material-group- and sourcing-strategies You analyze and develop new procurement markets and identify new strategic suppliers In addition, you carry out complex inquiries and make regular offer comparisons You conduct price negotiations and prepare procurement decisions You create KPI reports for controlling and management In addition to your operational tasks, you will take care of the strategic development of the operation area together with the team You identify system and process weaknesses and develop suggestions for optimization You work in an international environment: You support our international and dynamic growth with the special challenge to establish new processes in new countries

(Junior) Customer Excellence Manager Sweden

  • Lisbon
  • Fulltime
You will be responsible for establishing a first-class Customer Experience for the Swedish Market (touchpoints optimization, tone of voice, project managements, …) Together with the team, you will work on improving the customer experience on our different channels. You will work across functions with other teams and define process improvements to ensure that customer service runs smoothly  Creating reports and controlling KPIs of Customer Service  You improve our customer service team by training and support of 1st and 2nd level support staff  You will make independent decisions that are within your field of work

Global Performance Marketing Lead

  • Lisbon
  • Fulltime
As leader, expert and coach, you will build, develop and advance our Partnership and SEO team in Lisbon You will manage multi-million annual marketing budget for our comparison websites You will implement agile and intelligent SEA, SEO, and affiliate strategies You will cooperate closely with our local market teams as well as other global marketing teams to develop, test, and implement your strategies You will provide guidance and mentorship in areas including setup, budgeting, optimization, tracking, reporting, testing and quality assurance You will mentor your team while growing each member professionally

Business Development Intern Ireland

  • Frankfurt/Lisbon
  • Intern
Ready to lead, disrupt and reinvent the sleep industry? We are Emma – The Sleep Company. One of Europe's fastest-growing startups, we are now the world's leading D2C sleep brand. In 2020 our revenue grew from €150 to €405 million.  We're pushing the boundaries of technology to transform the world of sleep. And we want your help to pull it off. But Emma isn't for everyone. We're a highly ambitious, hard-working team that pushes you to produce your best work yet. We don't want average, we want high-performers who chase growth and set ambitious goals. Want your ideas to have impact and your career to grow? Then Emma is the right place for you.

Operations Manager Brazil

  • Lisbon
  • Fulltime
You are responsible for the day-to-day communication with our production sites. Your responsibility is to make sure that the suppliers are producing and delivering on time to be able to fulfill markets’ demand. You are responsible for the implementation with our suppliers of Emma’s strategy working hand on hand with other experts in the Production team. Together within the team, you will be heavily involved in the supplier selection process. You participate in strategic, national, and international projects and therefore take over tasks in Operations Management You are responsible for steering the supply chain accomplishing our KPI targets You identify system and process weaknesses and develop suggestions for optimizing these You support, in collaboration with Procurement, the operations-side of new product launches and enhancements You will work in an international environment: You support our international and dynamic growth with the special challenge of establishing new processes in new countries

Business Development Manager German Marketplaces

  • Lisbon
  • Fulltime
You will be responsible for revenue and earnings development for German marketplace sales, including the analysis of inputs and outputs to identify growth levers. You will leverage and lead in-depth market studies (market share, competitor’s strategy, pricing competitiveness etc..) to develop best in class market knowledge. You will run frequent deep dives to reveal business opportunities and find interesting niches by anticipating trends that help you prioritize your key levers. You will be in charge of all incremental business generated on the various German marketplaces (Amazon, Ebay, Kaufland, etc…) by extending the product portfolio. You will create a go-to-market strategy for your new products and create ambitious P&L forecasts that you will report against. You will closely cooperate with the product innovation, production, creatives and marketplace marketing team to help kickstart your new product launches. You will have a frequent exchange with your country counterparts to leverage expertise and roll out products across countries as part of the global team.

Data Privacy Expert

  • Lisbon
  • Fulltime
You will be our focal point for Legal and Privacy Projects for the global teams as a part of the Legal & Compliance Team. You will be a Company's first point of contact for internal and external Data Protection and Data Privacy topics. You will be responsible for the implementation of protective measures and for data privacy activities according to GDPR and worldwide legislations. You will be involved in a wider range of projects, regarding data privacy and contracts matters. You will be in change of reviewing data processing agreements and managing risk involving data privacy activities together with other teams. You will be able to propose internal trainings on data privacy. You will be able to contribute with new ideas to improve internal processes, workflows and implementation of new systems for the Company. You will develop legal drafting skills (contracts, letters and documents) and perform compliance and privacy-related tasks.

Business Development Manager UK Marketplaces

  • Lisbon
  • Fulltime
You are responsible for revenue and earnings development for UK marketplace sales, including the analysis of inputs and outputs to identify growth levers You will leverage and lead in-depth market studies (market share, competitor’s strategy, pricing competitiveness etc..) to develop best in class market knowledge You will run frequent deep dives to reveal business opportunities and find interesting niches by anticipating trends that help you prioritize your key levers You will be in charge of all incremental business generated on the various German marketplaces (Amazon, Ebay, Wowcher, Wayfair, etc…) by extending the product portfolio You will create a go-to-market strategy for your new products and create ambitious P&L forecasts that you will report against You will closely cooperate with the product innovation, production, creatives and marketplace marketing team to help kickstart your new product launches. As part of the global team, you will have a frequent exchange with your country counterparts to leverage expertise and roll out products across countries.

Our DNA

At Emma, we do things a bit differently. Find out what makes us who we are.

Our step-by-step
hiring process

Get to know our hiring process before you apply.