Operations

Second Level Customer Success Representative

At Emma, one of the fastest growing tech start-ups, we are looking for a great out-of-the-box Thinker who is passionate about customer satisfaction and interaction. If you are a great analytical mind with a strong sense for customer success, you will experience self-growth by learning in this market and position.

This is what you’ll do:

• You will assist our Customer Success Representatives to solve difficult queries
• You will manage demands proactively and by request to enhance the functionality of customer interaction tools (e.g helpdesk, chatbot platforms, etc.)
• You will brainstorm ways to improve the processes deployed by our Customer Success Team and integrate it with our current CRM to improve customer experience

This is what you'll bring to us:

• You are fluent in English and Hindi (more Indian languages are an advantage)
• You are well-versed and have in depth experience with MS-Office Suite
• You are a reliable and open-minded individual and a team player
• Experience in a customer success role would be beneficial
• Knowledge of working with CRM’s and helpdesks is a plus

Contract Details:

• 6-month contract with the opportunity to extend at the end of the contract
• Entire project is Work-from-Home
• Compensation of INR 25,000 per month
• Start Date: As of now

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Harun from the India team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

In one of our fastest growing markets we are looking for a great analytical mind, who loves analyzing data and coming up with new ideas on how to improve different marketing channels. If you are a great out-of-the-box Thinker with a strong sense for growing marketing channels and strategic decision making, you will experience self growth  by learning in this market and position.

This is what you'll do:

• Drive the selection of negotiations with logistics suppliers for both new and existing business
• Work with the country manager to grow the delivery network required for business growth
• Work with them to provide the best delivery quality for our customers
• Monitor the quality and performance of our customer deliveries to identify improvement opportunities
• Devise appropriate action plan and work with the suppliers to achieve continuous improvement to quality of delivery
• Constantly look for new approaches to become more cost efficient on the logistical set up.
• Identify system and process weaknesses in the market and develop suggestion for optimization
• In addition to your daily operational tasks, you take care of the strategic development of all the operation areas (supply chain, logistics, warehousing)

This is what you'll bring to us:

• You are a strong out-of-the-box thinker, who creates outstanding solutions for complex problems
• You have a masters in logistics or supply chain management, or any related university program
• You are analytically strong and have a strong appetite for making evidence-based rational decisions
• You consider multiple aspects when making business-relevant, pragmatic decisions
• Ideally you have previous working experience with operations and/or supply chain and/or procurement and/or logistics
• You have the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment
• You are conceptually strong and a strong organizational talent
• You are fluent in English

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Laureen from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You analyze material and information flows in our international supply chains
• You establish a scenario-based network planning to optimize costs and services
• You implement planning methodologies based on a holistic end-to-end perspective
• You create and perform standard and ad hoc analyzes related to planning and fulfillment metrics, including identification of key root causes for non-performance
• You plan the strategic development and manage improving our global supply chain network

This is what you'll bring to us:

• University degree in Business Administration/Supply Chain/Logistics or a related subject or have relevant working experience in this area
• You have strong communication skills
• You have a quick grasp and an analytical approach to tasks and problems
• You are conceptually strong and have a can do-mentality
• You have an independent and structured way of working and think process-oriented
• You are a communicative team player and have very good English skills – German language skills are an advantage, but no must

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application ( curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

 Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• Drive the selection of and negotiations with production suppliers for both new and existing products
• Proactively manage the relationships with all suppliers
• Develop sustainable and efficient supply chain and logistic infrastructure for all markets
• Work with the country manager to grow the delivery network required for business growth
• Work with your team to provide the best delivery quality for our customers
• Monitor the quality and performance of our customer deliveries to identify improvement opportunities
• Devise an appropriate action plan and work with the suppliers to achieve continuous improvement to quality of delivery
• Create and keep track of stock planning and forecast demand
• Optimize logistic and warehouse costs

This is what you'll bring to us:

• You are a self-starter and can work independently
• You are fluent in Chinese and English
• Work experience with the Chinese supply chain is preferred
• You have successfully finished your studies, preferably a masters in logistics or supply chain management, or any related university program
• You have a strong understanding of supply chain and production
• You are analytically strong and have a strong appetite for making evidence-based rational decisions
• You consider multiple aspects when making business-relevant, pragmatic decisions
• Having practical working experience in a start-up environment comes in handy
• You are fascinated by fast scalable business models

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Laureen from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

This is what you'll do:

• Drive the selection of and negotiations with production suppliers for both new and existing products
• Proactively manage the relationships with all suppliers
• Work with the country manager to grow the delivery network required for business growth
• Work with your team to provide the best delivery quality for our customers
• Monitor the quality and performance of our customer deliveries to identify improvement opportunities
• Devise an appropriate action plan and work with the suppliers to achieve continuous improvement to quality of delivery
• Create and keep track of production planning and forecast demand

This is what you'll bring to us:

• You are a self-starter and can work independently
• You are fluent in Portuguese and English
• Work experience with the Brazilian supply chain is required
• You have successfully finished your studies, preferably masters in logistics or supply chain management, or any related university program 
• You have a strong understanding of supply chain and production
• You are analytically strong and have a strong appetite for making evidence-based rational decisions
• You consider multiple aspects when making business-relevant, pragmatic decisions
• Having practical working experience in a start-up environment comes in handy
• You are fascinated by fast scalable business models

This is what we offer:

• Responsibility and decision-making authority from your first day on
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to create and optimize a supply chain in Brazil
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Laureen from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Hinweis zur aktuellen Lage COVID-19: Deine Bewerbung wird auch weiterhin ganz normal durch unser Recruiting Team bearbeitet. Alle Interviews finden per Video-Call oder telefonisch statt. 

Das erwartet Dich:

• Du bist unser erster Ansprechpartner für unsere B2B-Kunden und interne Operations
• Du übernimmst unsere Koordination mit Lieferanten und Logistikdienstleistern 
• Du koordinierst den gesamten Versandprozess unserer Produkte vom Hersteller bis zu unseren Endkunden
• Du sorgst für den reibungslosen Ablauf für unsere B2B-Kundenanfragen
• Die Abwicklung der eingehenden Bestellungen liegen in Deiner Verantwortung
• Das Monitoring und die Überwachung von Aufträgen und Lieferterminen liegt in Deinen Händen
• Ebenso managst Du die Abwicklung und das Monitoring eingehender Reklamationen
• Du überwachst und analysierst relevante KPI's 
• Die Pflege von unseren Systemdaten wird von Dir übernommen
• Du arbeitest eng zusammen mit dem Key Account Management und Außendienst

Das erwarten Wir:

• Du hast eine Ausbildung im kaufmännischen Bereich oder Ähnliches
• Du besitzt eine schnelle Auffassungsgabe und eine analytische Herangehensweise an neue Aufgaben und Problemstellungen
• Neue Projekte reizen Dich und Herausforderungen spornen Dich erst richtig an
• Du bist konzeptionell stark und ein ausgeprägtes Organisationstalent
• Du verfügst über eine selbstständige, eigenverantwortliche und strukturierte Arbeitsweise und denkst prozessorientiert
• Du hast sehr gute Deutsch- und Englischkenntnisse und bist ein kommunikativer Teamplayer
• MS-Office, insbesondere Excel beherrschst Du im Schlaf

Das bieten Wir:

• Verantwortung und Entscheidungskompetenzen vom ersten Tag an
• Herausfordernde Aufgaben mit steiler Lernkurve
• Die Möglichkeit, unsere Unternehmenskultur aktiv mitzugestalten
• Eigenverantwortliches Arbeiten innerhalb eines engagierten, internationalen Teams
• Die Chance, Deine eigenen Ideen erfolgreich einzubringen
• Zusammenarbeit mit Experten aus den unterschiedlichsten Bereichen
• Spannende Events, auf denen Du unsere Teammitglieder besser kennenlernst

Das sind Wir:

Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern.

Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten 400+ Teammitglieder aus über 40 Nationen.

Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln.

Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Und, interessiert?

Dann bewirb Dich doch ganz einfach über unser Bewerbungsportal bei uns und werde Teil eines großartigen Teams! Damit wir uns so schnell wie möglich kennenlernen können, schicke uns bitte Deine vollständigen Bewerbungsunterlagen (Lebenslauf, Noten, Zertifikate, etc.).

Deine Ansprechpartnerin ist Daria aus dem People & Organisation Team. Wenn Du Fragen zum Bewerbungsprozess hast, melde Dich einfach via +49 69 / 989 723 303 bei uns.

Wir freuen uns auf Deine Bewerbung!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

La start-up Emma Matelas, cofondée à Francfort en 2015 a pour ambition de réveiller l’industrie du sommeil.  Elle est rapidement devenue N°1 en Europe de l’industrie de la SleepTech avec son concept novateur de matelas unique à mémoire de forme, matelas le plus primé d’Europe. En 2018 elle a été désignée comme la start-up la plus en croissance d’Europe. (14315% !) 

Présent aujourd’hui dans 24 pays, 4 continents, le matelas Emma a été testé et élu « meilleur matelas » dans 12 de ses marchés et révolutionne jour après jour le moment le plus crucial d’une vie : le sommeil. En France, Il a également été élu produit de l’année 2020 !

Avec plus de 700.000 matelas vendus et distribués dans le monde, c’est une vraie success story pour l’entreprise de moins de cinq ans qui continue sa conquête exponentielle des marchés mondiaux et le développement de nouveaux produits tech. 

Les 400 collaborateurs d’Emma n’hésitent pas à repousser les frontières du E-commerce avec plus de 150M€ de chiffre d’affaires en 2019, et n’attendent plus que vous pour rejoindre l’aventure : agrandir de nouveaux marchés, innover, prendre des initiatives et réinventer tout une industrie qui eut tendance à un peu trop se reposer sur ses lauriers.  

VOS MISSIONS: 

• Vous accompagnerez l’équipe dans la mise en place d’une stratégie Retail Omnichannel cohérente et ambitieuse
• Vous travaillerez à la mise en place d’une vision “scalable” du retail et serez force de proposition de process dans ce sens
• Vous participerez à la formation des retailers et franchisés sur nos produits et prospecterez de nouveaux franchisés et retailers
• Vous rechercherez et mettrez en place des partenariats (ex : B2B avec des résidences étudiantes, Airbnb, etc.) et pourrez avoir la gestion autonome de votre propre portefeuille clients

CE QUE NOUS ATTENDONS DE VOUS: 

• Vous êtes actuellement étudiant en Grande école de commerce / ingénieur ou dans un domaine proche (de préférence en fin d’étude)
• Vous avez une expérience en Retail ou avez un grand intérêt pour le sujet de l’Omnicanal et de l’expérience globale client.
• Vous êtes quelqu’un de dynamique
• Vous aimez réfléchir et agir de manière rationnelle et efficace
• Vous êtes curieux, ambitieux et avez soif d’apprendre
• La maitrise d’Excel vous sera utile
• Vous êtes capable de communiquer en anglais (langue officielle de l’entreprise). La maîtrise de l’Allemand n’est pas du tout obligatoire

CE QUE NOUS VOUS PROPOSONS:

• Appui des collègues internationaux et expérimentés (anciens consultants en stratégie, Private Equity et entrepreneurs)
• Une grande part de liberté et d’autonomie dans votre travail
• Possibilité de prendre des initiatives et d’être partie prenante de la croissance exponentielle d’Emma
• Possibilité d’évoluer sur un CDI, directement à un poste de manager.
• Nouveaux bureaux en plein centre de Francfort (avec espace sieste inclus)
• Pleins d’autres avantages (cafés et fruits à volonté, bières et soirées avec modération 😊)

VOUS ÊTES INTERÉSSÉ(E)? 

Vous pouvez donc postuler via notre portail de candidature en cliquant sur le bouton ci-dessous et rejoindre les Emmies ! Afin d’apprendre à se connaître davantage et le plus rapidement possible, veuillez nous envoyer votre candidature complète en anglais avec le poste souhaité (CV et notes).  Ne manquez pas d’originalité !

 
Si vous avez des questions concernant le processus de candidature, n’hésitez pas à contacter notre équipe People & Organisation au :  +49 69 / 989 723 303 

Nous avons hâte de recevoir votre candidature !

                                                                                                                        Les Emmies !

La start-up Emma Matelas, cofondée à Francfort en 2015 a pour ambition de réveiller l’industrie du sommeil. Elle est rapidement devenue N°1 en Europe de l’industrie de la SleepTech avec son concept novateur de matelas unique à mémoire de forme, matelas le plus primé d’Europe. En 2018 elle a été désignée comme la start-up la plus en croissance d’Europe. (14315% !)  

Présent aujourd’hui dans 21 pays, 4 continents, le matelas Emma a été testé et élu « meilleur matelas » dans 12 de ses marchés et révolutionne jour après jour le moment le plus crucial d’une vie : le sommeil. En France, Il a également été élu produit de l’année 2020 ! 

Avec plus de 700.000 matelas vendus et distribués dans le monde, c’est une vraie success story pour l’entreprise de moins de cinq ans qui continue sa conquête exponentielle des marchés mondiaux et le développement de nouveaux produits tech.  

Les 400 collaborateurs d’Emma n’hésitent pas à repousser les frontières du E-commerce avec plus de 150M€ de chiffre d’affaires en 2019, et n’attendent plus que vous pour rejoindre l’aventure : agrandir de nouveaux marchés, innover, prendre des initiatives et réinventer tout une industrie qui eut tendance à un peu trop se reposer sur ses lauriers... 

VOS MISSIONS :   

Vous assurerez une expérience positive tout au long du parcours client  

Vous répondrez à toutes les questions concernant nos produits et commandes par téléphone et email sur nos Marketplaces (Fnac, Darty, Cdiscount, Amazon) 

Vous aurez la responsabilité de former nos agents des centres d’appel externes et d’assurer un suivi régulier 

Vous serez acteur du changement de nos processus : amélioration de notre service client (identification des problèmes et processus d’escalation) 

Vous veillerez à améliorer la communication interne et externe du service client 

Vous travaillerez en étroite collaboration avec nos différentes équipes : Comptabilité, Logistique et Marketing 

CE QUE NOUS ATTENDONS DE VOUS : 

Vous êtes disponible pour commencer dès que possible ou dans quelques mois 

Vous aimez réfléchir et agir de manière rationnelle et efficace 

Vous êtes curieux et avez soif d’apprendre 

Vous êtes capable de communiquer en anglais (langue officielle de l’entreprise). La maîtrise de l’Allemand n’est pas obligatoire. 

Vous avez envie d’évoluer dans une entreprise internationale avec plus de 40 nationalités 

Vous êtes en mesure de réagir rapidement face à de nouvelles problématiques 

Vous êtes capable de travailler en autonomie 

Le multitâche n'est pas un problème pour vous  

CE QUE NOUS VOUS PROPOSONS :   

Possibilité d’accéder à différents types de formations 

Possibilité d’évoluer très rapidement 

Une grande part de liberté et d’autonomie dans votre travail 

Nouveaux bureaux en plein centre de Francfort  

Possibilité de faire du home office 

VOUS ÊTES INTERÉSSÉ(E)? 

Vous pouvez donc postuler via notre portail de candidature en cliquant sur le bouton ci-dessous et rejoindre les Emmies ! Afin d’apprendre à se connaître davantage et le plus rapidement possible, veuillez nous envoyer votre candidature complète en anglais avec le poste souhaité (CV et notes).  Ne manquez pas d’originalité !

 
Si vous avez des questions concernant le processus de candidature, n’hésitez pas à contacter notre équipe People & Organisation au :  +49 69 / 989 723 303 

Nous avons hâte de recevoir votre candidature !

WHAT YOU’LL DO

• You will be responsible for all areas related to SEA Logistics and Fulfillment: Supply chain, logistics, lean management, inventory management for the Southeast Asia region
• You will be responsible for coordinating with our external partners, including warehouses, couriers, call centers, and suppliers
• You will be identifying operational weaknesses and develop optimization proposals for the Southeast Asian market
• As the company is growing exponentially you will have to implement relevant and efficient processes

WHAT YOU’LL BRING TO US

• You have completed a Bachelor's Degree
• Experience in the field(s) of Supply Chain/Fulfillment Management•Experience on E-commerce/startup environment is a plus
• Very good English communication skills
• Advance MS Excel skills
• Logical and Analytical skills
• You are motivated and eager to learn
• You are not afraid to negotiate, train, manage and push yourself out of your comfort zone

WHAT WE OFFER

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

Are you interested in a demand planner role supporting Emma with its forecasting and facilitating of the S&OP processes?
Your technical mastery of demand & capacity planning makes you a trusted partner for the operational and commercial Teams. You take a leadership role within the S&OP processes, providing valuable insight and analysis to support gap closing initiatives. The accuracy of your forecasts has a direct impact on supply chain efficiency and product availability.

This is what you'll do:

• You regularly check and analyze the existing planning parameters for the continuous optimization of the required inventory levels
• You are responsible for identifying extraordinary deviations and initiating corrective actions with sales and operations to prevent out-of-stocks and overstocking
• You will be responsible for carrying out root cause analyses in the event of deviations as well as developing solutions and tracking
• You are a guardian of the S&OP leadership behaviors and ensure forecasting assumptions are clearly understood and supervised. Maintain the data bases required for the statistical engines to run.
• You will coordinate regular communication with product development and sales with regard to product range and sales changes
• In addition, you will support the operational coordination of new product launches and further developments in cooperation with procurement
• You identify system and process weaknesses and develop proposals for optimizing demand planning and merchandise planning
• You work in an international environment: You support our international and dynamic growth with the special challenge of establishing new processes in new countries

This is what you'll bring to us: 

• You have studied supply chain management, business administration, business informatics or a related field and have practical experience in planning/forecasting ideally in the CPG (FMCG) industry
• You have got an understanding of demand planning / S&OP and how it can drive superior business performance
• You have an E2E mindset
• You are attracted by new projects and challenges that really spur you on
• You are analytically as well as conceptually strong and have a strong organizational talent
• You have an independent, responsible, and structured way of working and think process-oriented
• You are a communicative team player and have very good English skills - other foreign language skills are an advantage

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Zusätzliche Informationen

Verantwortlich

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

Are you interested in a demand planner role supporting Emma with its forecasting and facilitating of the S&OP processes?
Your technical mastery of demand & capacity planning makes you a trusted partner for the operational and commercial Teams. You take a leadership role within the S&OP processes, providing valuable insight and analysis to support gap closing initiatives. The accuracy of your forecasts has a direct impact on supply chain efficiency and product availability.

This is what you'll do:

• You regularly check and analyze the existing planning parameters for the continuous optimization of the required inventory levels
• You are responsible for identifying extraordinary deviations and initiating corrective actions with sales and operations to prevent out-of-stocks and overstocking
• You will be responsible for carrying out root cause analyses in the event of deviations as well as developing solutions and tracking
• You are a guardian of the S&OP leadership behaviors and ensure forecasting assumptions are clearly understood and supervised. Maintain the data bases required for the statistical engines to run.
• You will coordinate regular communication with product development and sales with regard to product range and sales changes
• In addition, you will support the operational coordination of new product launches and further developments in cooperation with procurement
• You identify system and process weaknesses and develop proposals for optimizing demand planning and merchandise planning
• You work in an international environment: You support our international and dynamic growth with the special challenge of establishing new processes in new countries

This is what you'll bring to us: 

• You have studied supply chain management, business administration, business informatics or a related field and have practical experience in planning/forecasting ideally in the CPG (FMCG) industry
• You have got an understanding of demand planning / S&OP and how it can drive superior business performance
• You have an E2E mindset
• You are attracted by new projects and challenges that really spur you on
• You are analytically as well as conceptually strong and have a strong organizational talent
• You have an independent, responsible, and structured way of working and think process-oriented
• You are a communicative team player and have very good English skills - other foreign language skills are an advantage

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Zusätzliche Informationen

Verantwortlich

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You are responsible to guide and develop the quality team
• You are responsible to set up and develop an appropriate quality management system
• You are responsible for the continuous optimization of processes with influence on quality requirements (product/process)
• You will be responsible for carrying out root cause analyses in the event of deviations as well as developing solutions to improve (8D, 5W, FMEA)
• You are in charge to prepare QM inspection and instruction plans
• You are responsible to further develop our main suppliers from a Q perspective
• You are responsible for the preparation, execution and follow-up of regular audits (process/product)
• You will be responsible to prepare monthly claim reports and to regularly monitor the development of key KPIs

This is what you'll bring to us:

• You obtain a degree in Business Administration, Engineering or a related field and already have some practical experiences in Quality Management
• You have a quick grasp and an analytical approach to new tasks and problems
• You are attracted by new projects and challenges that really spur you on
• You are known for high level of commitment and ownership
• You are analytically as well as conceptually strong and have an organizational talent
• You have a structured way of working and think process-oriented
• You are a communicative team player and have very good English and German skills - other foreign language skills are an advantage
• You are very good in MS-Office

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Hinweis zur aktuellen Lage COVID-19: Deine Bewerbung wird auch weiterhin ganz normal durch unser Recruiting Team bearbeitet. Alle Interviews finden per Video-Call oder telefonisch statt. 

Das erwartet Dich:

• Du bist unser erster Ansprechpartner für unsere B2B-Kunden und interne Operations
• Du übernimmst unsere Koordination mit Lieferanten und Logistikdienstleistern 
• Du koordinierst den gesamten Versandprozess unserer Produkte vom Hersteller bis zu unseren Endkunden
• Du sorgst für den reibungslosen Ablauf für unsere B2B-Kundenanfragen
• Die Abwicklung der eingehenden Bestellungen liegen in Deiner Verantwortung
• Das Monitoring und die Überwachung von Aufträgen und Lieferterminen liegt in Deinen Händen
• Ebenso managst Du die Abwicklung und das Monitoring eingehender Reklamationen
• Du überwachst und analysierst relevante KPI's 
• Die Pflege von unseren Systemdaten wird von Dir übernommen
• Du arbeitest eng zusammen mit dem Key Account Management und Außendienst

Das erwarten Wir:

• Du hast eine Ausbildung im kaufmännischen Bereich oder Ähnliches
• Du besitzt eine schnelle Auffassungsgabe und eine analytische Herangehensweise an neue Aufgaben und Problemstellungen
• Neue Projekte reizen Dich und Herausforderungen spornen Dich erst richtig an
• Du bist konzeptionell stark und ein ausgeprägtes Organisationstalent
• Du verfügst über eine selbstständige, eigenverantwortliche und strukturierte Arbeitsweise und denkst prozessorientiert
• Du hast sehr gute Deutsch- und Englischkenntnisse und bist ein kommunikativer Teamplayer
• MS-Office, insbesondere Excel beherrschst Du im Schlaf

Das bieten Wir:

• Verantwortung und Entscheidungskompetenzen vom ersten Tag an
• Herausfordernde Aufgaben mit steiler Lernkurve
• Die Möglichkeit, unsere Unternehmenskultur aktiv mitzugestalten
• Eigenverantwortliches Arbeiten innerhalb eines engagierten, internationalen Teams
• Die Chance, Deine eigenen Ideen erfolgreich einzubringen
• Zusammenarbeit mit Experten aus den unterschiedlichsten Bereichen
• Spannende Events, auf denen Du unsere Teammitglieder besser kennenlernst

Das sind Wir:

Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern.

Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten 400+ Teammitglieder aus über 40 Nationen.

Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln.

Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Und, interessiert?

Dann bewirb Dich doch ganz einfach über unser Bewerbungsportal bei uns und werde Teil eines großartigen Teams! Damit wir uns so schnell wie möglich kennenlernen können, schicke uns bitte Deine vollständigen Bewerbungsunterlagen (Lebenslauf, Noten, Zertifikate, etc.).

Deine Ansprechpartnerin ist Daria aus dem People & Organisation Team. Wenn Du Fragen zum Bewerbungsprozess hast, melde Dich einfach via +49 69 / 989 723 303 bei uns.

Wir freuen uns auf Deine Bewerbung!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You will drive the global customer solutions training excellence centre supporting markets in multiple languages
• You will work cross – functionally and centralise the knowledgebase of internal & external customer solutions specialist
• You will develop and roll out innovative e-learning standards, methods, learning platforms, best practices
• You will organize training seminars where you ‘train the trainers’ about products, processes, tools, etc.
• You will conduct role-playing activities to develop interpersonal skills (e.g negotiations, empathizing, teamwork, communication, conflict management)
• You will identify individual or team skills gaps to improve the quality of customer interactions.
• You will develop & update onboarding structure for customer support and ensure new hires take on basic sales, products trainings courses, including communication and troubleshooting skills.
• Schedule & track regular trainings sessions and asses impacts on the customer solution specialist performance as well as the customer satisfactions levels
• You will coordinate mentorship programs, encourage on-the-job coaching (e.g. handling difficult customer cases)

This is what you'll bring to us:

• You are fluent in English. Experiences in German, French, Dutch/ other European languages are an advantage.
• You are passionate about customer satisfaction
• At best you gained first practical working experience in a Customer Service area
• Working with MS-Office is not unknown to you
• You are an open-minded team player
• You have analytical skills and learn quickly
• You like to take on responsibility and can work independently

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Hinweis zur aktuellen Lage COVID-19: Deine Bewerbung wird auch weiterhin ganz normal durch unser Recruiting Team bearbeitet. Alle Interviews finden per Video-Call oder telefonisch statt. 

Das erwartet dich:

• Dich erwartet eine abwechslungsreiche Aufgabe mit Tätigkeiten im Vertriebsinnendienst und Storemanagement
• Du leitest unseren Flagshipstore und übernimmst die Koordination der Aushilfen
• Du überwachst und dokumentierst alle Store-spezifischen KPIs und bist für die Zielerreichung dieser verantwortlich
• Du bist Markenbotschafter unserer Brands „Emma“ und „Dunlopillo“ und ein Vorbild für Deine Mitarbeiter
• Du planst alle Store-operativen Aufgaben und stellst ihre Umsetzung sicher
• Du bist für Coachings und Trainings der Store-Mitarbeiter verantwortlich
• Du übernimmst die Einsatz- und Urlaubsplanung für das Store-Team
• Du enwickelst eine Customer Journey für unseren Store und bist für die Umsetzung dieser verantwortlich
• Du bist auf der Fläche und berätst passioniert und fachkundig Kunden auf unser einzigartiges Matratzenkonzept, hierbei steht bei dir die Customer Journey immer im Vordergrund
• Du setzt regionale Marketingmaßnahmen um und bist für das Visual Merchandising des Stores verantwortlich
• Du verantwortest das Kassensystem und gestaltet dessen Funktionsweise aktiv mit
• Du koordinierst und planst In-Store Termine & Events (auch außerhalb der Öffnungszeiten)
• Du bist erster Ansprechpartner für unsere B2B Kunden und interne Operations
• Du übernimmst die Koordination mit Lieferanten und Logistikdienstleistern
• Du kümmerst dich um unsere B2B Kundenanfragen und sorgst für einen reibungslosen Ablauf bei operativen Themen
• Das Monitoring der Abwicklung eingehender Reklamationen sowie die Überwachung von Aufträgen und Lieferterminen liegen in deinen Händen
• Du arbeitest eng mit dem Außendienst und Key Account Managern zusammen

Das erwarten wir:

• Du hast eine Ausbildung im kaufmännischen Bereich oder ein abgeschlossenes Studium der Geistes-/Kommunikations-oder Wirtschaftswissenschaften – erste Erfahrung in der Personalkoordination ist ein Plus
• Du hast eine ausgeprägte Serviceorientierung
• Du kennst dich mit Key Performance Indicators des Retails aus und kannst diese analysieren
• Du hast ausgezeichnete Kommunikationsfähigkeiten auf allen Ebenen, eine ausgeprägte Verkaufsorientierung und kannst Kollegen & Aushilfen zu Höchstleistungen motivieren
• Du besitzt eine schnelle Auffassungsgabe und eine analytische Herangehensweise an neue Aufgaben und Problemstellungen
• Du bist konzeptionell stark und hast ein ausgeprägtes Organisationstalent
• Du hast sehr gute Deutsch- und Englischkenntnisse und bist ein kommunikativer Teamplayer
• Du verfügst über eine selbstständige, eigenverantwortliche und strukturierte Arbeitsweise und denkst prozessorientiert
• MS-Office, insbesondere Excel beherrschst du im Schlaf

Das bieten wir:

• Arbeiten in einem neuen Flagshipstore, den du gemeinsam mit uns gestalten kannst
• Eine abwechslungsreiche Arbeitswoche zwischen Innendienst und Storealltag
• Verantwortung und Entscheidungskompetenzen vom ersten Tag an
• Herausfordernde Aufgaben mit steiler Lernkurve
• Die Möglichkeit, unsere Unternehmenskultur aktiv mitzugestalten
• Eigenverantwortliches Arbeiten innerhalb eines engagierten, internationalen Teams
• Die Chance, Deine eigenen Ideen erfolgreich einzubringen
• Zusammenarbeit mit Experten aus den unterschiedlichsten Bereichen
• Spannende Events, auf denen Du unsere Teammitglieder besser kennenlernst

Das sind wir: Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern.

Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten circa 400 Teammitglieder aus über 40 Nationen.

Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln.

Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Und, interessiert?

Dann bewirb Dich doch ganz einfach über unser Bewerbungsportal bei uns und werde Teil eines großartigen Teams! Damit wir uns so schnell wie möglich kennenlernen können, schicke uns bitte Deine vollständigen Bewerbungsunterlagen (Lebenslauf, Noten, Zertifikate, etc.).

Deine Ansprechpartnerin ist Daria aus dem People & Organisation Team. Wenn Du Fragen zum Bewerbungsprozess hast, melde Dich einfach via +49 69 / 989 723 303 bei uns.

Wir freuen uns auf Deine Bewerbung!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You manage projects aimed at optimizing key aspects such as lead time, on-time delivery and fulfillment costs
• You initiate, support and eventually lead negotiations with our external partners, mainly warehouses and carriers
• You generate with the team a world-class supply chain by implementing logistics concepts using lean management principles
• You work in a dynamic and international environment, so you are quick on your feet

This is what you'll bring to us:

• University Degree in Business Administration/Supply Chain/Logistics or a related subject or have relevant working experience in this area
• You have strong communication skills
• You have a quick grasp and an analytical approach to tasks and problems
• You are conceptually strong and have a can do-mentality
• You have an independent and structured way of working
• You know how to visualize concepts and ideas
• You are a communicative team player and have very good English skills

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae, your references and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• Create and set-up KPI reports for controlling and management
• Find out our processes and system weaknesses and optimize them
• Continue to drive our maturation journey related to data transparency & analytics
• Make sure our processes go better, smoother and faster
• Work with 3PL/4PL/5PL as well as other logistics partners in the field of B2B & B2C

This is what you'll bring to us:

• University Degree in Business Administration/Supply Chain/Logistics or a related subject or have relevant working experience in this area
• You have strong communication skills
• You have a quick grasp and an analytical approach to tasks and problems
• You are conceptually strong and have a can do-mentality
• You have an independent and structured way of working and think process-oriented
• You are a communicative team player and have very good English skills – German language skills are an advantage, but no must

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Hinweis zur aktuellen Lage COVID-19: Deine Bewerbung wird auch weiterhin ganz normal durch unser Recruiting Team bearbeitet. Alle Interviews finden per Video-Call oder telefonisch statt. 

Das erwartet Dich:

• Du übernimmst die Koordination mit Lieferanten sowie Logistikdienstleistern
• Du bist verantwortlich für die Erstellung von Materialgruppen- und Sourcing-Strategien
• Du analysierst und erschließt neue Beschaffungsmärkte und identifizierst neue strategische Lieferanten 
• Darüber hinaus führst Du komplexe Anfragen durch und erstellst regelmäßige Angebotsvergleiche
• Du leitest Preisverhandlungen und bereitest Vergabeentscheidungen vor
• Du erstellst KPI-Reports für Controlling und Management
• Neben Deinen operativen Aufgaben kümmerst Du Dich gemeinsam mit dem Team um die strategische Weiterentwicklung des Operation-Bereichs
• Du identifizierst System- und Prozessschwächen und entwickelst Vorschläge zur Optimierung
• Du arbeitest in einem internationalen Umfeld: Du unterstützt unser internationales und dynamisches Wachstum mit der besonderen Herausforderung neue Prozesse in neuen Ländern zu etablieren

Das erwarten Wir:

• Du hast BWL, Wirtschaftsinformatik oder eine verwandte Fachrichtung studiert und bringst praktische Erfahrungen im Bereich Supply Chain Management oder Beschaffung mit (idealerweise 5+ Jahre)
• Idealerweise kannst Du ein APICS Zertifikat vorweisen
• Du besitzt eine schnelle Auffassungsgabe und eine analytische Herangehensweise an neue Aufgaben und Problemstellungen
• Dich reizen neue Projekte und Herausforderungen spornen Dich erst richtig an
• Du bist sowohl analytisch als auch konzeptionell stark und ein ausgeprägtes Organisationstalent
• Du verfügst über eine selbstständige, eigenverantwortliche und strukturierte Arbeitsweise und denkst prozessorientiert
• Du bist ein kommunikativer Teamplayer und hast sehr gute Deutsch- und Englischkenntnisse - weitere Fremdsprachenkenntnisse sind von Vorteil
• MS-Office, insbesondere Excel beherrschst Du im Schlaf

Das bieten Wir:

• Verantwortung und Entscheidungskompetenzen vom ersten Tag an
• Herausfordernde Aufgaben mit steiler Lernkurve
• Die Möglichkeit, unsere Unternehmenskultur aktiv mitzugestalten
• Eigenverantwortliches Arbeiten innerhalb eines engagierten, internationalen Teams
• Die Chance, Deine eigenen Ideen erfolgreich einzubringen
• Zusammenarbeit mit Experten aus den unterschiedlichsten Bereichen
• Spannende Events, auf denen Du unsere Teammitglieder besser kennenlernst

Das sind Wir:

Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern.

Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten circa 400 Teammitglieder aus über 40 Nationen.

Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln.

Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Und, interessiert?

Dann bewirb Dich doch ganz einfach über unser Bewerbungsportal bei uns und werde Teil eines großartigen Teams! Damit wir uns so schnell wie möglich kennenlernen können, schicke uns bitte Deine vollständigen Bewerbungsunterlagen (Lebenslauf, Noten, Zertifikate, etc.).

Deine Ansprechpartnerin ist Daria aus dem People & Organisation Team. Wenn Du Fragen zum Bewerbungsprozess hast, melde Dich einfach via +49 69 / 989 723 303 bei uns.

Wir freuen uns auf Deine Bewerbung!

Zusätzliche Informationen

Verantwortlich

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

Are you interested in a demand planner role supporting Emma with its forecasting and facilitating of the S&OP processes?
Your technical mastery of demand & capacity planning makes you a trusted partner for the operational and commercial Teams. You take a leadership role within the S&OP processes, providing valuable insight and analysis to support gap closing initiatives. The accuracy of your forecasts has a direct impact on supply chain efficiency and product availability.

This is what you'll do:

• You regularly check and analyze the existing planning parameters for the continuous optimization of the required inventory levels
• You are responsible for identifying extraordinary deviations and initiating corrective actions with sales and operations to prevent out-of-stocks and overstocking
• You will be responsible for carrying out root cause analyses in the event of deviations as well as developing solutions and tracking
• You are a guardian of the S&OP leadership behaviors and ensure forecasting assumptions are clearly understood and supervised. Maintain the data bases required for the statistical engines to run.
• You will coordinate regular communication with product development and sales with regard to product range and sales changes
• In addition, you will support the operational coordination of new product launches and further developments in cooperation with procurement
• You identify system and process weaknesses and develop proposals for optimizing demand planning and merchandise planning
• You work in an international environment: You support our international and dynamic growth with the special challenge of establishing new processes in new countries

This is what you'll bring to us: 

• You have studied supply chain management, business administration, business informatics or a related field and have practical experience in planning/forecasting ideally in the CPG (FMCG) industry
• You have got an understanding of demand planning / S&OP and how it can drive superior business performance
• You have an E2E mindset
• You are attracted by new projects and challenges that really spur you on
• You are analytically as well as conceptually strong and have a strong organizational talent
• You have an independent, responsible, and structured way of working and think process-oriented
• You are a communicative team player and have very good English skills - other foreign language skills are an advantage

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Zusätzliche Informationen

Verantwortlich

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• Manage our international and dynamic growth with the special challenge of establishing and improving processes with the relevant internal and external partners
• Take over the coordination of projects between Operations, Product Development and the markets and will be the single point of contact
• Assure that the new products or markets will be ready for Go Live regarding Supply Chain topics
• Identify system and process weaknesses and develop suggestions for optimization
• Work in a highly international environment

This is what you'll bring to us:

• University Degree in Business Administration/Supply Chain/Logistics or a related subject area or have practical experience in the field of supply chain management
• Strong communication skills and stakeholder management is no problem for you
• A quick grasp and an analytical approach to new tasks and problems
• New projects and challenges make you thrive
• You are conceptually strong and have a distinctive organizational talent
• An independent and structured way of working and think process-oriented
• You are a communicative team player and have very good English skills – German language skills are an advantage, but no must

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

 This is what you’ll do:

• You take over the coordination with suppliers and logistics service providers
• You are responsible for creating material-group- and sourcing-strategies
• You analyze and develop new procurement markets and identify new strategic suppliers
• In addition, you carry out complex inquiries and make regular offer comparisons
• You conduct price negotiations and prepare procurement decisions
• You create KPI reports for controlling and management
• In addition to your operational tasks, you will take care of the strategic development of the operation area together with the team
• You identify system and process weaknesses and develop suggestions for optimization
• You work in an international environment: You support our international and dynamic growth with the special challenge to establish new processes in new countries

This is what you’ll bring to us:

• You have studied business administration, business informatics or a related subject area and bring practical experience in the field of supply chain management or procurement (ideally 5+ years)
• Ideally, you have a APICS
• You have a quick grasp and an analytical approach to new tasks and problems
• You are attracted by new projects and challenges that really spur you on
• You are both analytically and conceptually strong and have a strong organizational talent
• You have an independent, responsible and structured way of working and you think in a process-oriented way
• You are a communicative team player and have very good English skills - further foreign language skills are an advantage
• MS Office, especially Excel you master in your sleep

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

Are you interested in a demand planner role supporting Emma with its forecasting and facilitating of the S&OP processes?
Your technical mastery of demand & capacity planning makes you a trusted partner for the operational and commercial Teams. You take a leadership role within the S&OP processes, providing valuable insight and analysis to support gap closing initiatives. The accuracy of your forecasts has a direct impact on supply chain efficiency and product availability.

This is what you'll do:

• You regularly check and analyze the existing planning parameters for the continuous optimization of the required inventory levels
• You are responsible for identifying extraordinary deviations and initiating corrective actions with sales and operations to prevent out-of-stocks and overstocking
• You will be responsible for carrying out root cause analyses in the event of deviations as well as developing solutions and tracking
• You are a guardian of the S&OP leadership behaviors and ensure forecasting assumptions are clearly understood and supervised. Maintain the data bases required for the statistical engines to run.
• You will coordinate regular communication with product development and sales with regard to product range and sales changes
• In addition, you will support the operational coordination of new product launches and further developments in cooperation with procurement
• You identify system and process weaknesses and develop proposals for optimizing demand planning and merchandise planning
• You work in an international environment: You support our international and dynamic growth with the special challenge of establishing new processes in new countries

This is what you'll bring to us: 

• You have studied supply chain management, business administration, business informatics or a related field and have practical experience in planning/forecasting ideally in the CPG (FMCG) industry
• You have got an understanding of demand planning / S&OP and how it can drive superior business performance
• You have an E2E mindset
• You are attracted by new projects and challenges that really spur you on
• You are analytically as well as conceptually strong and have a strong organizational talent
• You have an independent, responsible, and structured way of working and think process-oriented
• You are a communicative team player and have very good English skills - other foreign language skills are an advantage

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Hinweis zur aktuellen Lage COVID-19: Deine Bewerbung wird auch weiterhin ganz normal durch unser Recruiting Team bearbeitet. Alle Interviews finden per Video-Call oder telefonisch statt. 

Das erwartet Dich:

• Du bist für die Zusammenarbeit mit unseren Lieferanten / Logistikdienstleistern verantwortlich
• Neben Deinen operativen Aufgaben kümmerst Du dich um die strategische Weiterentwicklung der operativen Bereiche (Supply Chain, Logistik) sowie die Zusammenarbeit mit unseren Lieferanten
• Du beteiligst dich an strategischen, nationalen und internationalen Projekten und übernimst damit Aufgaben im Operations Management
• Du erstellst KPI-Berichte für Controlling und Management
• Du identifizierst System- und Prozessschwächen und entwickelst Vorschläge zu deren Optimierung
• Du unterstützt in Zusammenarbeit mit dem Einkauf die betriebliche Seite neuer Produkteinführungen und -verbesserungen
• Du arbeitest in einem internationalen Umfeld: Du unterstützt unser internationales und dynamisches Wachstum mit der besonderen Herausforderung, neue Prozesse in neuen Ländern zu etablieren

Das erwarten Wir:

• Du hast BWL, Wirtschaftsinformatik oder eine verwandte Fachrichtung studiert und bringst erste praktische Erfahrungen im Bereich Supply Chain Management oder Logistik mit
• Du hast idealerweise bereits erste Erfahrung in der Zusammenarbeit mit Speditionen, 3PL/4PL/5PL sowie weiteren Bereichen der Logistik (Lagerlogistik, Paketlogistik, Speditionslogistik) im B2B- & B2C-Umfeld
• Idealerweise hast Du bereits Kenntnisse im Bereich Import/Export sowie Grundkenntnisse im Zollwesen
• Du hast länderspezifische Kenntnisse der Logistikmärkte (europa- oder weltweit)
• Du besitzt eine schnelle Auffassungsgabe und eine analytische Herangehensweise an neue Aufgaben und Problemstellungen
• Dich reizen neue Projekte und Herausforderungen spornen dich erst richtig an
• Du bist konzeptionell stark und bringst ein ausgeprägtes Organisationstalent mit
• Du verfügst über eine selbstständige, eigenverantwortliche und strukturierte Arbeitsweise und denkst prozessorientiert
• Du hast sehr gute Deutsch- und Englischkenntnisse und bist ein kommunikativer Teamplayer

Das bieten Wir:

• Verantwortung und Entscheidungskompetenzen vom ersten Tag an
• Herausfordernde Aufgaben mit steiler Lernkurve
• Die Möglichkeit, unsere Unternehmenskultur aktiv mitzugestalten
• Eigenverantwortliches Arbeiten innerhalb eines engagierten, internationalen Teams
• Die Chance, Deine eigenen Ideen erfolgreich einzubringen
• Zusammenarbeit mit Experten aus den unterschiedlichsten Bereichen
• Spannende Events, auf denen Du unsere Teammitglieder besser kennenlernst

Das sind Wir:

Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern.

Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten 400+ Teammitglieder aus über 40 Nationen.

Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln.

Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Und, interessiert?

Dann bewirb Dich doch ganz einfach über unser Bewerbungsportal bei uns und werde Teil eines großartigen Teams! Damit wir uns so schnell wie möglich kennenlernen können, schicke uns bitte Deine vollständigen Bewerbungsunterlagen (Lebenslauf, Noten, Zertifikate, etc.).

Deine Ansprechpartnerin ist Daria aus dem People & Organisation Team. Wenn Du Fragen zum Bewerbungsprozess hast, melde Dich einfach via +49 69 / 989 723 303 bei uns.

Wir freuen uns auf Deine Bewerbung!

Hinweis zur aktuellen Lage COVID-19: Deine Bewerbung wird auch weiterhin ganz normal durch unser Recruiting Team bearbeitet. Alle Interviews finden per Video-Call oder telefonisch statt. 

Das erwartet Dich:

• Du bist für die Zusammenarbeit mit unseren Lieferanten / Logistikdienstleistern verantwortlich
• Neben Deinen operativen Aufgaben kümmerst Du dich um die strategische Weiterentwicklung der operativen Bereiche (Supply Chain, Logistik) sowie die Zusammenarbeit mit unseren Lieferanten
• Du beteiligst dich an strategischen, nationalen und internationalen Projekten und übernimst damit Aufgaben im Operations Management
• Du erstellst KPI-Berichte für Controlling und Management
• Du identifizierst System- und Prozessschwächen und entwickelst Vorschläge zu deren Optimierung
• Du unterstützt in Zusammenarbeit mit dem Einkauf die betriebliche Seite neuer Produkteinführungen und -verbesserungen
• Du arbeitest in einem internationalen Umfeld: Du unterstützt unser internationales und dynamisches Wachstum mit der besonderen Herausforderung, neue Prozesse in neuen Ländern zu etablieren

Das erwarten Wir:

• Du hast BWL, Wirtschaftsinformatik oder eine verwandte Fachrichtung studiert und bringst erste praktische Erfahrungen im Bereich Supply Chain Management oder Logistik mit
• Du hast idealerweise bereits erste Erfahrung in der Zusammenarbeit mit Speditionen, 3PL/4PL/5PL sowie weiteren Bereichen der Logistik (Lagerlogistik, Paketlogistik, Speditionslogistik) im B2B- & B2C-Umfeld
• Idealerweise hast Du bereits Kenntnisse im Bereich Import/Export sowie Grundkenntnisse im Zollwesen
• Du hast länderspezifische Kenntnisse der Logistikmärkte (europa- oder weltweit)
• Du besitzt eine schnelle Auffassungsgabe und eine analytische Herangehensweise an neue Aufgaben und Problemstellungen
• Dich reizen neue Projekte und Herausforderungen spornen dich erst richtig an
• Du bist konzeptionell stark und bringst ein ausgeprägtes Organisationstalent mit
• Du verfügst über eine selbstständige, eigenverantwortliche und strukturierte Arbeitsweise und denkst prozessorientiert
• Du hast sehr gute Deutsch- und Englischkenntnisse und bist ein kommunikativer Teamplayer

Das bieten Wir:

• Verantwortung und Entscheidungskompetenzen vom ersten Tag an
• Herausfordernde Aufgaben mit steiler Lernkurve
• Die Möglichkeit, unsere Unternehmenskultur aktiv mitzugestalten
• Eigenverantwortliches Arbeiten innerhalb eines engagierten, internationalen Teams
• Die Chance, Deine eigenen Ideen erfolgreich einzubringen
• Zusammenarbeit mit Experten aus den unterschiedlichsten Bereichen
• Spannende Events, auf denen Du unsere Teammitglieder besser kennenlernst

Das sind Wir:

Wir sind Emma - The Sleep Company. Um Schlaf zu revolutionieren, stellen wir den Status Quo in Frage. Unser Ziel ist es, das Leben der Menschen in allen Bereichen positiv zu beeinflussen, indem wir ihren Schlaf verbessern.

Wir sind eines der am schnellst wachsenden europäischen Tech Startups. An unserem Hauptsitz in Frankfurt am Main arbeiten circa 400 Teammitglieder aus über 40 Nationen.

Unsere Arbeitskultur basiert auf Werten, die Gemeinschaft, Agilität und Eigenverantwortung fördern. Wachstum und Exzellenz in allen Bereichen sind uns wichtig, ebenso wie die Menschen, die mit uns arbeiten. Deshalb bieten wir unseren Teammitgliedern die Möglichkeit, sich beruflich und persönlich weiterzuentwickeln.

Vielfalt steht bei uns an erster Stelle. Deshalb sind wir stolz darauf, ein Arbeitgeber zu sein, der Chancengleichheit und Inklusion am Arbeitsplatz fördert. Für jede Stelle berücksichtigen wir alle qualifizierten Bewerber*innen - ethnische oder nationale Herkunft, Religion oder Glaube, Geschlecht oder Geschlechtsidentität, sexuelle Orientierung, Behinderungen und Alter spielen dabei keine Rolle.

Und, interessiert?

Dann bewirb Dich doch ganz einfach über unser Bewerbungsportal bei uns und werde Teil eines großartigen Teams! Damit wir uns so schnell wie möglich kennenlernen können, schicke uns bitte Deine vollständigen Bewerbungsunterlagen (Lebenslauf, Noten, Zertifikate, etc.).

Deine Ansprechpartnerin ist Daria aus dem People & Organisation Team. Wenn Du Fragen zum Bewerbungsprozess hast, melde Dich einfach via +49 69 / 989 723 303 bei uns.

Wir freuen uns auf Deine Bewerbung!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You will take responsibility for the creation & execution of a sales-oriented demand forecasting process
• You are responsible for identifying extraordinary deviations and initiating corrective actions with sales and operations to prevent out-of-stocks and overstocking
• You are responsible for ensuring the permanent availability of goods with optimum stock levels in cooperation with our warehouses and external suppliers
• You will be responsible for the coordination with current suppliers / logistics service providers as well as for developing new suppliers and delivery partners
• You are responsible for setting up and optimizing processes in the Scandinavian market that maximize efficiency and effectiveness and can thus offer our customers a smooth shopping experience. This is how you create the basis for our further growth
• You identify system and process weaknesses in the market and develop suggestions for optimization
• In addition to your daily operational tasks, you take care of the strategic development of all the operation areas (supply chain, logistics)
• You make sure we offer great customer delivery service

This is what you'll bring to us: 

• You have a bachelors or master’s degree in business administration, engineering, supply chain, logistics or a related field
• Ideally you have previous working experience with operations and/or supply chain and/or procurement and/or logistics
• You have the ability to juggle multiple priorities and effectively deliver in a fast-paced, dynamic environment
• You have a quick grasp and have an analytical, proactive approach to new tasks and problems
• You are conceptually strong and a strong organizational talent
• You show initiative and can work independently
• You are a communicative team player
• You have a positive mindset to solve problems and to find out of the box solutions
• You are fluent in English. Swedish/Danish is a plus but not a requirement.
• You know basic excel skills

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Laureen from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You take in charge of supply chain for South Korean market including logistics, custom and product order
• You also take care of all operational topics such as Magento maintenance, FTP, API
• You identify any sort of bottlenecks in operation and suggest solutions to internal and external stakeholders, so that Emma can provide the excellent service to customers
• You support to build a customer service process
• You handle 1st & 2nd level customer inquiries with good communication skills
• You also analyze customer needs and inquiries and build quantified data for continuous improvement of internal processes while keeping a high quality of customer service

This is what you'll bring to us:

• You have previous hands on experience in operation and/or supply chain for South Korean market, so that you can make recommendations/impacts for process improvement
• You have a sense of ownership and pride in your performance and its impact on company’s success
• You are a critical thinker and have problem-solving skills to coordinate and tackle any challenges that may arise
• You have a great interpersonal and communication skills
• You can work under pressure in timely manner
• You are a native Korean speaker with excellent level of English speaking

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Laureen from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You will support our customer service team by training and supporting the customer support staff
• You will make independent decisions that are within your field of work
• You will work closely with other departments and define process improvements to ensure smooth customer service
• You will process all types of customer queries and create reports
• You will support our Customer Success Team in strategic aspects and organizational processes
• You will work hand in hand with colleagues in the areas of payment, complaints and logistics
• You will support quality activities and coaching aspects of the customer service function

This is what you'll bring to us:

• You are fluent in English and Portuguese. 
• You inspire excellent customer satisfaction
• At best, you have gained your first practical work experience in the area of customer service
• Working with MS-Office is not unknown to you
• You are an open-minded team player
• You have analytical skills and learn quickly
• You like to take responsibility and can work independently

This is what we offer:

• Responsibility and independence from the first day
• Exciting tasks with a steep learning curve, where you can actively help shape our successful start-up
• Support from experienced colleagues and a program that promotes personal development
• Experienced founders (Entrepreneur, former McKinsey consultant) and a dedicated and focused team that will be there to help
• Fair salary and a flexible, refreshing working atmosphere including drinks and light snacks
• Modern office in the middle of Frankfurt's up-and-coming train station district
• Regular company events and table football for lunch breaks

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+  team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Laureen from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You will be the first contact person with our B2B customers
• You will be responsible for the sales and distribution process, from order acceptance to final delivery
• You will optimize internal processes and ensure the smooth running of B2B processes
• You are responsible for monitoring and analyzing relevant KPIs
• You will take over the maintenance of our system data
• You will support the team in implementing a coherent and ambitious Retail Strategy in Portugal
• You will assist in the coordination of the Call Center Customer Support Team in Lisbon and support the level 1 customer support team

This is what you'll bring to us:

• You have an analytical approach and fast response to new tasks and problems
• New projects excite you and challenges stimulate you
• You are conceptually strong and have a distinct organizational talent
• You have an independent, autonomous and structured way of working and you think in a process-oriented way
• You enjoy working as a team
• You have good knowledge of MS-Office, especially Excel
• You are fluent in English and Portuguese

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Laureen from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You work on projects involving 3PL/4PL/5PL as well as other logistics partners in the field of B2B & B2C
• You initiate, support and eventually lead negotiations with logistics partners
• You plan and manage to improve the global supply chain network
• You make sure processes go better, smoother and faster
• You find the areas of improvement in our processes and system and optimize them
• Continue to drive our maturation journey related to data transparency & analytics
• You work in a dynamic and international environment, so you are quick on your feet

This is what you'll bring to us:

• You are currently pursuing a degree in Business Administration/Supply Chain Management/Logistics
• You have strong communication skills
• You have a quick grasp and an analytical approach to tasks and problems
• You are conceptually strong and have a can do-mentality
• You have an independent and structured way of working
• You are a communicative team player and have very good English skills

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with 400+ team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae, your references and your grades). 

Your contact person is Anna from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You will be responsible for all areas related to logistics in the Italian market: Supply chain, logistics, lean management, inventory management, process optimization.
• You will work with the country manager and the Italian team to grow the distribution network necessary for business growth
• You will Monitor the quality and performance of deliveries to our customers to identify opportunities for improvement and prepare the logistics line to efficiently sustain periods of high seasonality
• You will implement changes or additional elements in the Italian website that are closely related to the logistics area and collaborate with global teams to improve the overall offer for the Italian market
• You will sustainably plan supplies for the coming months in a way that sustains the impact of periods of high seasonality
• You will develop an appropriate action plan and work with suppliers to achieve continuous improvement in quality and delivery efficiency
• You will be responsible for the coordination of external partners, including warehouses, couriers, customer service call center and foreign suppliers, and always keep a critical eye on optimizing Customer service workflow (1°-2° level)

This is what you'll bring to us:

• You are fluent in English
• You have a good command of MS-Office (especially Excel)
• You are an open-minded team player, eager to collaborate with colleagues from all over the world
• You are an analytical and organized person who learns quickly and is open to new challenges
• You take autonomous and responsible decisions in your area of action
• You are an empathetic and problem-solving person
• You have ideally a minimum experience in the management of logistics processes as a whole (management of the distribution chain related to the Italian market, order fulfillment, management of logistics processes, optimization of processes related to the area to facilitate the daily work)

This is what we offer:

• Authority and independence in managing the logistics area in the team Italy
• The opportunity to work on challenging projects and contribute to your personal and professional growth
• Work independently but as part of an international team dedicated to global logistics management
• Support in the on-boarding within the Italian team from professional and experienced peers and colleagues
• A fair wage and a young, flexible, stimulating, and welcoming environment that includes drinks, snacks, table tennis tables and other amenities
• A new, newly refurbished office just few steps away from Frankfurt Central Station
• Corporate themed events, regularly organized to encourage socialization among the various teams

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with about 400 team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your full application (curriculum vitae and your grades). 

Your contact person is Daria from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

This is what you'll do:

• You will be responsible for all areas related to operations: Supply chain, logistics, lean management, inventory management, customer service management for Brazil
• As the company is growing exponentially you will have to imagine and implement relevant and efficient processes and grow the team accordingly
• You will be responsible for coordinating with our external partners, including warehouses, couriers, call center, and suppliers
• You will be identifying operational weaknesses and develop optimization proposals not only for the Brazilian market but for the entire structure of our company

This is what you'll bring to us:

• You have ideally already acquired some experience in the field(s) of consulting, management, start-ups etc. (we also accept applications from ambitious young graduates)
• You like to think and act rationally and effectively
• You are motivated and eager to learn
• You have a very good command of Excel
• You are not afraid to negotiate, train, manage and push yourself out of your comfort zone
• You are fluent in Portuguese and our company’s official language (English)
• Note: German is not required at all.

This is what we offer:

• Responsibility and decision-making authority from your first day
• The opportunity to work on challenging tasks that contribute to your professional growth
• Work independently and as part of a dedicated, international team
• The opportunity to help shape our company culture
• Make an impact initiating new ideas
• Work with and learn from experts in diverse fields
• Get to know your team members at our exciting company events

This is who we are:

We are Emma – The Sleep Company. We disrupt sleep by pushing the boundaries of what technology can do for rest. Our aim is to make a positive impact on people’s lives everywhere by enhancing their sleep.

We are one of Europe’s fastest-growing tech startups with around 400 team members representing over 40 nationalities at our headquarters in Frankfurt am Main, Germany.

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to develop and advance professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Sound interesting?

Then apply through our candidate portal via the button provided below for a chance to become a member of our magnificent team! In order to get to know each other as soon as possible, please send us your application (curriculum vitae and your grades). 

Your contact person is Anna from the People & Organization team. If you have any questions regarding the application process, give us a call at +49 69 / 989 723 303

We are looking forward to your application!

Information on the current situation COVID-19: Your application will continue to be processed as usual by our recruiting team. All interviews take place by video call or by phone.

La start-up Emma Matelas, cofondée à Francfort en 2015 a pour ambition de réveiller l’industrie du sommeil. Elle est rapidement devenue N°1 en Europe de l’industrie de la SleepTech avec son concept novateur de matelas unique à mémoire de forme, matelas le plus primé d’Europe. En 2018 elle a été désignée comme la start-up la plus en croissance d’Europe. (14315% !) 

Présent aujourd’hui dans 21 pays, 4 continents, le matelas Emma a été testé et élu « meilleur matelas » dans 12 de ses marchés et révolutionne jour après jour le moment le plus crucial d’une vie : le sommeil. En France, Il a également été élu produit de l’année 2020 !

Avec plus de 700.000 matelas vendus et distribués dans le monde, c’est une vraie success story pour l’entreprise de moins de cinq ans qui continue sa conquête exponentielle des marchés mondiaux et le développement de nouveaux produits tech. 

Les 300 collaborateurs d’Emma n’hésitent pas à repousser les frontières du E-commerce avec plus de 150M€ de chiffre d’affaires en 2019, et n’attendent plus que vous pour rejoindre l’aventure : agrandir de nouveaux marchés, innover, prendre des initiatives et réinventer tout une industrie qui eut tendance à un peu trop se reposer sur ses lauriers.  

VOS MISSIONS:

• Vous identifierez les faiblesses opérationnelles et élaborez des propositions d’optimisation
• Vous toucherez à l’ensemble des domaines liés aux opérations : Supply-chain, lean management, gestion des stocks, gestion du service client etc.
• L’entreprise étant en croissance exponentielle vous devrez imaginer et implémenter des process pertinents et efficaces
• Vous vous assurerez que l’équipe service client offre la plus haute qualité de service à nos clients
• Idéalement, vous serez force de proposition active pour penser à ce à quoi nous n’avons pas pensé

CE QUE NOUS ATTENDONS DE VOUS :  

• Vous êtes actuellement étudiant en Grande école de commerce / ingénieur ou dans un domaine proche (de préférence en fin d’étude)
• Vous êtes quelqu’un de dynamique
• Vous aimez réfléchir et agir de manière rationnelle et efficace
• Vous êtes curieux, ambitieux et avez soif d’apprendre
• La maitrise d´Excel vous sera utile
• Vous êtes capable de communiquer en anglais (langue officielle de l’entreprise). La maîtrise de l’Allemand n’est pas du tout obligatoire

CE QUE NOUS VOUS PROPOSONS : 

• Appui des collègues internationaux et expérimentés (anciens consultants en stratégie, Private Equity et entrepreneurs)
• Une grande part de liberté et d’autonomie dans votre travail
• Possibilité de prendre des initiatives et d’être partie prenante de la croissance exponentielle d’Emma
• Possibilité d’évoluer sur un CDI, directement à un poste de manager.
• Nouveaux bureaux en plein centre de Francfort (avec espace sieste inclus)
• Pleins d’autres avantages (cafés et fruits à volonté, bières et soirées avec modération 😊)

VOUS ÊTES INTERÉSSÉ(E) ? 

Vous pouvez donc postuler via notre portail de candidature en cliquant sur le bouton ci-dessous et rejoindre les Emmies ! Afin d’apprendre à se connaître davantage et le plus rapidement possible, veuillez nous envoyer votre candidature complète en anglais avec le poste souhaité (CV et notes).  Ne manquez pas d’originalité !

 
Si vous avez des questions concernant le processus de candidature, n’hésitez pas à contacter notre équipe People & Organisation au :  +49 69 / 989 723 303 

Nous avons hâte de recevoir votre candidature !

                                                                                                                        Les Emmies !