Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

What you will do:

  • Open and manage Emma’s first ever store and ensure its success  
  • Coordinate with multiple external service providers required to sustainably run a store
  • Create a customer centric & business oriented with an Emma DNA  work atmosphere for sleep experts (sales staff)  
  • Report on buying  & customer trends and use this as input for future tests
  • Ensure store profitability by monitoring costs and sales
  • Develop and run impactful tests to improve conversion, customer experience , or store traffic
  • Coordinate, motivate, and mentor your sleep experts to meet goals
  • Ensure high levels of customer satisfaction through excellent service
  • Be an inspirational example for team members by high performance and shown ownership
  • Collaborate with European head to develop impactful tests to further improve store performance

Who we're looking for:

  • Relevant experience as a retail store manager (2-3 years)
  • Driven personality  suited for a fast-growing young company
  • Ability to combine an entrepreneurial mindset with strong empathic skills to find solutions/improvements
  • Eagerness to take responsibility and execute in a hands-on manner
  • Ability to structure your thoughts to support the growth of your store: balancing customer and business interests
  • Interest to join one of Europe’s fastest growing companies, energy to shape your own growth path in it
  • A completed degree in Hospitality, Business Administration, or Marketing in a university is a plus
  • Fluent in Dutch and English

What we offer

  • Assume responsibility and decision-making authority from your first day.
  • Work on exciting and challenging projects and to create an impact with new, innovative ideas.
  • Grow personally and professionally from working both independently and as part of an international team.
  • Work with and learn from experts and mentors in diverse fields.
  • Create strong and meaningful connections with your team members at exciting company events.
  • Be part of a team with a non-hierarchical and non-political mindset; one team, one dream!​

Become an Emmie

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Our aim is to get back to you in a couple of days, however we are currently receiving a large amount of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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