Ready to lead, disrupt and reinvent the sleep industry?

We are Emma – The Sleep Company. We revolutionize sleep by pushing the boundaries of what technology can do for rest. Our aim is to awaken people's best by enhancing their sleep. We are one of Europe’s fastest-growing sleep innovation companies with 850 + team members representing over 65 nationalities at our international offices in Frankfurt, Manila, Lisbon, and Shanghai and Mexico City.

What You'll do

  • You will be the gatekeeper of the entire customer order fulfillment cycle to ensure a seamless order flow in compliance with organizational policies.
  • You will be in close coordination with all Operational teams in the fulfillment of the warehouse inventory requirements driving product availability and shipment at first promised.
  • You will be managing order delivery date commitments based on current inventory and logistics capacity in close coordination with the Last Mile Team.
  • You will take care of order expedite requests and global inventory allocation in case of material issues.
  • You will keep Country Operations informed on supply chain updates and open orders status.
  • You will proactively monitor daily order issues and perform stuck releases to prevent any order processing delays.
  • You will establish and create reports for order monitoring to meet and exceed our service levels.
  • You will conduct Root Cause Analysis and identify system and process weaknesses and develop suggestions for optimization.
  • You will support our international and dynamic growth with the special challenge of creating and implementing new processes in order fulfillment and supply chain.

What You'll Bring to Us

  • You have a degree in supply chain, economics, business informatics, computer science, mathematics or a related field.
  • You are experienced in data analysis using appropriate tools and methods (SQL, Tableau, Python, etc.).
  • BI background and/or experience as a Supply Chain and Order Management data analyst is an advantage.
  • You have strong analytical skills with the ability to derive business actions from data.
  • Logical, analytical approach to problems as well as detail orientation and structuredness characterize you.

What we Offer

  • Assume responsibility and decision-making authority from your first day.
  • Work on exciting and challenging projects and to create an impact with new, innovative ideas.
  • Grow personally and professionally from working both independently and as part of an international team.
  • Work with and learn from experts and mentors in diverse fields.
  • Create strong and meaningful connections with your team members at exciting company events.
  • Be part of a team with a non-hierarchical and non-political mindset; one team, one dream!

Become an Emmie

Our work culture is built on strong values promoting community, agility, and ownership. Growth and excellence in all areas are important to us, which is why we offer our team members opportunities to unlock their full potential professionally and personally.

Emma proudly celebrates diversity. We are an equal opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability or age.

Our aim is to get back to you in a couple of days, however we are currently receiving a large amount of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

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